Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Sales Associate
Vapors Smoke Shop
Milton, Florida
10.2023 - Current
Organized store by returning merchandise to proper areas and restocked displays.
Demonstrated product features and benefits for customers' needs.
Answered incoming telephone calls to provide store, products and services information.
Suggested ideas for improving store operations and increasing profits.
Prepared merchandise for purchase or rental.
Greeted customers and provided exceptional customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Engaged customers in friendly, professional dialogue to determine needs.
Organized stockroom shelves according to size, color or style.
Watched for and recognized security risks and thefts to prevent or handle situations.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Bagged or packaged purchases and wrapped gifts.
Collected payments and provided accurate change.
Delivery Driver
Hungry Howies Pizza & Subs
Milton, Florida
01.2021 - 03.2023
Resolved customers' complaints regarding products or services.
Delivered fresh food to customers across local area.
Adhered to company policies and procedures as outlined in employee handbook.
Prepared pizzas according to customer specifications.
Navigated local streets and highways with ease using GPS system.
Stocked shelves with fresh ingredients needed for pizza making process.
Carried food in insulated bags to maintain hot or cold temperature.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
Fry Cook
Grover T's Bbq Restaurant
Milton, Florida
02.2022 - 05.2022
Collaborated with team members to promote consistent workflows and deliver food orders on time.
Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
Seasoned and cooked food according to recipes or personal judgment and experience.
Washed and cut ingredients for quick meal assembly.
Trained new employees on fryer operation techniques.
Restocked kitchen supplies and food items to properly prepare for food service.
Set up station according to standard operating procedures with ample backup product to complete shift.
Inspected fryers regularly to ensure optimal performance and temperature levels.
Operated deep fryers safely while cooking food items as per customer requests.
Packaged and bagged cooked food and prepared items.
Verified that prepared food met all standards for quality and quantity.
Cooked multiple orders simultaneously during busy periods.
Mixed ingredients for batter or dough.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Followed specific methods for food preparation and proper portioning.
Grill Cook
McDonald's
Milton, Florida
04.2020 - 10.2020
Stored food in designated containers and storage areas to prevent spoilage.
Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
Operated fryers and grills according to instructions to maintain safety and food quality.
Replenished food items from inventory and rotated ingredients.
Made meals in accordance with company standards and requirements.
Education
Associate of Arts - Physical Therapy (Pre-Physical Therapy)
Pensacola State College
Pensacola, FL
12-2023
High School Diploma -
Pace High School
Pace, FL
06-2021
Skills
Contract Preparation
Inventory Control
Retail Loss Prevention
Customer Needs Assessment
Upselling
Cash Handling Accuracy
Verbal/Written Communication
Problem-Solving Skills
POS System Operation
Reading Comprehension Skills
Affiliations
Guitarist
Black Belt in Taekwondo
Traveled with a band in summer of 2023 as a Lights Technician
Timeline
Sales Associate
Vapors Smoke Shop
10.2023 - Current
Fry Cook
Grover T's Bbq Restaurant
02.2022 - 05.2022
Delivery Driver
Hungry Howies Pizza & Subs
01.2021 - 03.2023
Grill Cook
McDonald's
04.2020 - 10.2020
Associate of Arts - Physical Therapy (Pre-Physical Therapy)
Pensacola State College
High School Diploma -
Pace High School
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