Cameron Harrison
Galt,ca
Summary
Energetic and optimistic customer service representative with over 10+years of professional experience assisting customers in solving complex issues. Variety of work experience in different job titles and willing to adapt to any position and work hard to fulfill its duties.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Blue Shield of
11.2021 - Current
- Answering customer questions, processing orders request, updating member accounts, and providing excellent customer service,
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Drive to meet or beat operating goals, service commitments, and administrative targets.
- Maintained detailed records of customer interactions, ensuring proper follow up and resolution of issues.
- Knowledge in front and back end roles of operations related to claims, eligibility, and plan benefits.
Well Driller / Driller Assistant
Valley Drilling
06.2016 - Current
- Company Overview: Alert driller with a dedication to safety and efficiency
- Provided safe and secure job sites for team members and customers
- Assisted Driller in moving materials, drill rods, water well casing, and vehicle operations
- Successful in preventive maintenance and inventory control
- Communicated directly with clients to establish project parameters and progress throughout the length of the project
- Alert driller with a dedication to safety and efficiency
Draftsman
Icad inc.
05.2015 - 06.2016
- Drafting drawings based on an architect's design that will be used to construct residential/business cabinetry and counter tops
Well Driller / Well Driller Assistant
D & D Drilling
05.2011 - 02.2015
Cashier / Clerk
Jvl books
05.2010 - 04.2011
- Performed a variety of duties relating to customer service, cash sales, credit card purchases, reordering, invoicing, stocking and pricing of merchandise
Waiter
Denny's
10.2006 - 05.2010
- Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient manner and customers were satisfied and needs were accommodated
Education
A.S Degree - Civil engineering
Delta College
04.2011
High School Diploma -
Galt High school
06.2007
Skills
- Multitasking
- Oral communication
- Verbal communication
- Customer satisfaction
- AutoCAD Design
- Drafting
- Communication
- Computer technology
- Software
- Organizational skills
- Leadership skills
- Teamwork
- Deadline management
- Customer service
- Troubleshooting
- Issue resolution
Timeline
Customer Service Representative
Blue Shield of
11.2021 - Current
Well Driller / Driller Assistant
Valley Drilling
06.2016 - Current
Draftsman
Icad inc.
05.2015 - 06.2016
Well Driller / Well Driller Assistant
D & D Drilling
05.2011 - 02.2015
Cashier / Clerk
Jvl books
05.2010 - 04.2011
Waiter
Denny's
10.2006 - 05.2010
A.S Degree - Civil engineering
Delta College
High School Diploma -
Galt High school
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