- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Music
- Acting and Theater
- Gym Workouts
- Volunteering
- Outdoor Recreation
- Hiking
- Camping
Cameron Hess
Cambridge
Summary
A hard worker with a solid background in delivering exceptional customer service. Proven ability to manage high-volume environments while ensuring guest satisfaction. Demonstrated strong communication and problem-solving skills in fast-paced settings. Quick to learning new things, great with customer relations, and a strong team-player.
Overview
6
6
years of professional experience
Work History
Back of House/Front of House Employee
Wings Over Athens
04.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Resolved customer inquiries and complaints swiftly, enhancing guest satisfaction levels.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Implemented process improvements that reduced wait times during peak hours.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Busser/Stocker
Deep Cut Tavern
05.2022 - 12.2024
- Maintained a clean dining area and organization of dining areas to consistently enhance guest experiences.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Worked efficiently with kitchen staff to ensure timely delivery of food orders.
- Supported bar staff in maintaining inventory levels of food, drink, dishes, etc,.
- Trained new bussers on restaurant protocols and best practices, fostering a cohesive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Cashier
Riesbeck's Food Markets
08.2020 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent, personalized customer service, addressing questions and problems, and resolving them with ease and enthusiasm.
- Maintained accurate cash drawer balances throughout shifts to ensure financial integrity.
- Collaborated with team members to enhance operational workflows during peak hours.
- Promoted store loyalty programs to customers, increasing participation rates effectively.
- Built relationships with customers to encourage repeat business.
Education
Bachelor's in Fine Arts - Acting/Theatre
Ohio University
Athens OH05-2026
High School Diploma -
Buckeye Trail High School
Old Washington, OH05-2022
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Multitasking and organization
- Phone etiquette
- Cash handling proficiency
- Professional appearance
- Attention to detail
- Table setting expertise
- Up-selling strategies
- Point of sale systems
Interests
Timeline
Back of House/Front of House Employee
Wings Over Athens
04.2024 - Current
Busser/Stocker
Deep Cut Tavern
05.2022 - 12.2024
Cashier
Riesbeck's Food Markets
08.2020 - 08.2022
Bachelor's in Fine Arts - Acting/Theatre
Ohio University
High School Diploma -
Buckeye Trail High School