Cameron Hollingsworth
Fort Worth,TX
Summary
Proactive Human Relations Agent known for high productivity, efficient task completion, and expertise in conflict resolution, employee engagement, and diversity training. Excel in communication, problem-solving, and adaptability to foster positive workplace dynamics.
Overview
8
8
years of professional experience
Work History
Human Relations & Furniture Distribution Management
Home Zone Furniture
Lake Worth, TX
09.2021 - Current
- Drove business success through employee engagement, customer relationship management, and fostering a positive organizational culture
- Delivered exceptional client service and performance management, contributing to 3,000 five-star reviews over three years
- Managed financial reporting, payroll, and accounting to ensure accurate analysis, compliance, and budgeting
- Administered financing transactions daily, aligning customer needs with business policies and regulatory compliance
- Streamlined logistical and employee scheduling to optimize resource allocation, time management, and operational efficiency
- Led talent acquisition, recruitment, onboarding, and training processes to support workforce development
- Collaborated with cross-functional teams and warehouse staff to meet project deadlines, ensuring compliance with labor laws
- Managed operations across multiple locations, gaining exposure to COG processes, HRIS, and banking regulations
Customer Service Desk Leader, OGP Department Lead
Wal-Mart
Carrollton, TX
04.2017 - 01.2021
- Trained multiple employees for the successful launch of three Online Grocery Pick-up departments, ensuring high service quality
- Specialized in staging methods and logistical cycles, improving workflow efficiency and process optimization
- Generated 200% more 5-star reviews than all other associates combined by maintaining cleanliness, delivering fast service, and fostering a friendly demeanor over three consecutive months
- Facilitated community member transactions for money orders and bill payments, ensuring compliance with risk-assessment procedures and protocols
- Optimized goods distribution and exceeded department sales targets by implementing new company procedures and promotional strategies
Education
Associates Degree - Liberal Arts & Sciences
Collin College
Frisco, TX06.2021
Skills
- Experienced with Digital Solutions
- Effective Communication
- Motivational Strategies
- Business Development Strategy
- Strong Detail Orientation
- Talent Acquisition Management
- Recordkeeping Proficiency
- Training Development
OP Systems / Applications
STORIS
Zebra TC-70 & Symbol MC-40
Radio Transmitters
Microsoft Office - Word, PowerPoint,
Outlook & Excel
Google – Google Drive, Google Slides,
Google Docs, and Google Sheets
Awards & Certifications
Wal-Mart employee of the month, March 2020
Wal-Mart’s Cleanest, Fastest, Friendliest Award, April-July 2020
Home Zone Furniture’s top performer, April 2022
Level 1 Toastmasters Certification
Acima, Koalifi, Progressive, Fortiva & Synchrony Credit Advisor
Timeline
Human Relations & Furniture Distribution Management
Home Zone Furniture
09.2021 - Current
Customer Service Desk Leader, OGP Department Lead
Wal-Mart
04.2017 - 01.2021
Associates Degree - Liberal Arts & Sciences
Collin College
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