Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cameron Hunt

Palm Bay,FL

Summary

Proven track record in enhancing customer satisfaction and retention at Radial through exceptional service and empathy. Expert in troubleshooting and equipment maintenance, honed as a Radar Technician in the US Navy. Skilled in multitasking and creative problem-solving, consistently delivering results under pressure. Demonstrates strong research abilities and customer service orientation, driving positive outcomes and client loyalty.


I can work in various jobs, from a cash register, a grill, typewriter, or a US Destroyer. I find it worthwhile to explore various careers and learn about people in environments different from mine.


Among all my skills, the two I pride myself most in is my ability to write and to take action. Both a dreamer and a doer. I have written a book that is to be published mid-late 2024. I honestly love to write as it gives me a challenge with whatever I decide to write about. Doing research, reading books, watching movies, etc. are all apart of it, and I enjoy it greatly.

Overview

5
5
years of professional experience

Work History

Customer Service

Wawa
12.2023 - 05.2024
  • Resolved issues and maintained customer service standards.
  • Streamlined customer service by promptly addressing borrower inquiries and concerns.
  • Provided excellent customer service to subscribers and businesses.
  • Increased client retention through exceptional customer service and prompt communication.
  • Provided excellent customer service, resolving guest concerns professionally and courteously.
  • Served high quality food and beverages.

Radar Technician

US Navy
02.2020 - 12.2023
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Updated documentation such as technical manuals and equipment maintenance records.
  • Conducted passive and active sonar searches for suspected targets.
  • Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
  • Repaired AC/DC circuits, digital and fiber optic circuits, power supplies and servo systems.
  • Reduced downtime by troubleshooting and repairing faulty radar components in a timely manner.
  • Maintained detailed records of system performance, identifying trends to inform future improvements.
  • Provided extensive training and mentoring to fellow personnel to convey experience and expertise in sonar and acoustic equipment and enhance team performance.
  • Performed routine maintenance and replaced worn parts.
  • Used to working in high-stress environments with an emphasis on critical thinking in times of stress.

Customer Service Representative

Radial
05.2019 - 10.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Education

High School Diploma -

Heritage High School
Palm Bay, FL
05.2018

Skills

  • Customer service orientation
  • Window Customer Service
  • International Customer Service
  • Adherence to high customer service standards
  • Call Center Customer Service
  • Superb Customer Service
  • Fast food customer service
  • Soldering and wiring
  • Troubleshooting
  • Digital electronics
  • Equipment Installation
  • Hardware diagnostics
  • Strong Research Abilities
  • Visual storytelling

Accomplishments

I have written a fiction novel called 'A Hero's Odyssey' that is to come out by September 2024.

Timeline

Customer Service

Wawa
12.2023 - 05.2024

Radar Technician

US Navy
02.2020 - 12.2023

Customer Service Representative

Radial
05.2019 - 10.2019

High School Diploma -

Heritage High School
Cameron Hunt