Cameron Jackson
Santa Monica,CA
Summary
Experienced Account Executive seeking to further advance my service-oriented career within the sports industry.
Experience utilizing Conversica, Microsoft Outreach, BackOffice, and Kore software. Strong analytical, time management, and organizational skills. Experience in training and mentoring fellow team members with work tasks and best practices. Outstanding listening, verbal communication, and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Membership Service Representative
Los Angeles Rams
01.2023 - Current
- Managed a portfolio of 1200+ new and existing season ticket members, ensuring their satisfaction and retention
- Exceeded renewal targets and upheld high levels of season ticket member retention through strategic initiatives
- Utilized Salesforce, Microsoft Outlook, and Clerk Chat for daily outreach, issue resolution, and client retention efforts
- Executed gameday responsibilities, curating memorable experiences for season ticket members and fans alike
- Contributed to the success of season ticket member events, premium gatherings, and suite experiences through proactive assistance and support.
Account Executive – Ticket Sales & Service
Ontario Reign Hockey Club
Ontario , California
05.2022 - 12.2022
- Responsible to service and generate sales and leads for the organization
- Garnered $$ in new business sales and group experiences since May of 2022, exceeding my sales goals
- Actively generate new client leads and relationships through Conversica, Microsoft Outreach, KORE, and networking events
- Create experiences for client retention throughout the season and perform game day responsibilities
- Provide high level customer service to new and existing season ticket holders.
Inside Sales Representative
Ontario Reign Hockey Club
08.2021 - 04.2022
- Generated sales leads and referrals through Microsoft Outreach and KORE platform
- Utilized Microsoft Outreach to organize potential client data and establish personal sales goals
- Daily sales calls, emails, and text messages to potential individual and group leads
- Developed and implemented effective service skills that helped identify and generate strong ticket sales.
Intern
The Jackson Talent Agency
02.2020 - 05.2020
- Acquired valuable, firsthand experience at an entertainment and literacy talent agency
- Submitted talent reels and resumes to casting directors on behalf of clientele
- Created and maintained agency website and talent tracking spreadsheets.
Education
Certification - Global Sports Management
New York University
03-2022
Bachelor of Arts - Communication Studies
California State University - Northridge
Northridge, CA12-2020
Skills
- Experience utilizing Conversica, Microsoft Outreach, BackOffice, and Kore software
- Strong analytical, time management, and organizational skills
- Experience in training and mentoring fellow team members with work tasks and best practices
- Outstanding listening, verbal communication, and interpersonal skills
Timeline
Membership Service Representative
Los Angeles Rams
01.2023 - Current
Account Executive – Ticket Sales & Service
Ontario Reign Hockey Club
05.2022 - 12.2022
Inside Sales Representative
Ontario Reign Hockey Club
08.2021 - 04.2022
Intern
The Jackson Talent Agency
02.2020 - 05.2020
Certification - Global Sports Management
New York University
Bachelor of Arts - Communication Studies
California State University - Northridge
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