CAMERON JOHNSON

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, including the largest Red Bull account in Mobile, Al and consistently ranking it a top store.
• Consistently sold 5,000 cases of Red Bull each month, earning the top sales position among 6 reps in Mobile and Baldwin County.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet sales goals.

• Held weekly QPS onboarding meetings for the production line managers to solves issues
• Crated presentations for top level management and analyzed data for production
• Use software to generate data needed to help improve production
• Worked with three other departments to ensure production goals were met in a sped up timely manner and delivered quality results
• Keep data up to date every day for top management to see quality percentages and any issues that need to be addressed
• Held weekly presentations with all data generated and analyzed from previous week to a group of 25 employees

· Reported to the company president, parts and warranty manager, and plant manager

· Effectively communicated via email, phone, and face to face with inside and outside personnel of the organization

· Daily managed and maintained reports pertaining to the manufacturing progress of customer orders for stocking dealers

· Maintained and monitored scheduled delivery dates upon product completion

· Offered customized solutions-oriented options for warranty claims and disgruntled customers

· Assisted with quality control upon final inspection before delivery of the product to end user