Dynamic server with a strong work ethic at Banditos Restaurant & Cantina, excelling in exceptional customer service and cash handling. Leveraged strong communication skills to enhance guest engagement and consistently upsell menu items, contributing to a memorable dining experience. Proven ability to thrive in fast-paced environments while maintaining a positive attitude.
As a server, I was responsible for providing excellent customer service in a fast-paced environment. I took food and drink orders, and ensured that all meals were served accurately and on time. I handled transactions, operated POS systems, and processed payments, all while maintaining a friendly and professional demeanor. I worked closely with kitchen and bar staff to ensure a smooth dining experience for customers and promptly addressed any concerns or complaints. My role also involved upselling menu items, keeping tables clean and well-stocked, and collaborating with team members to deliver efficient service. Through this experience, I developed strong communication, multitasking, and time management skills, all while maintaining a positive and customer-focused attitude.