Cameron Jorgensen
Summary
Account management and coordination professional with a background in customer service, referral support, and operational administration. Known for improving referral flow, supporting Epic and Okta implementation work, and handling Excel-based tasks, stakeholder sessions, and process documentation while keeping work accurate, organized, and aligned across teams.
Overview
10
10
years of professional experience
Work History
Clerical Assistant III
SHARP Healthcare
San Diego, CA
05.2021 - Current
- Processed purchase requisitions accurately and efficiently while coordinating with vendors and receiving, logging, and routing checks for financial and departmental accountability.
- Streamlined referral coordination processes and improved referral flow between internal team and outside facilities.
- Supported Epic EMR implementation by auditing records, coordinating schedules, and maintaining data accuracy.
- Provided implementation support for Okta as main contact, resolving technical issues to keep project moving.
- Supported collaboration across three teams to complete documentation on time and follow established processes.
- Led requirements-gathering sessions with stakeholders for interpretation services to define project scope and align with business goals and technical needs.
- Improved employee training materials for better accessibility across departments.
- Coordinated charity events for American Heart Association, managing advertising, fundraising, donor outreach, and event logistics.
Patient Care Coordinator
Center for Family Health Dermatology
San Diego, CA
11.2020 - 02.2021
- Reviewed patient needs and arranged specialist referrals to support continuity of care.
- Coordinated provider schedules with skilled nursing facilities to support timely patient care.
- Verified insurance eligibility to streamline intake and reduce administrative delays.
Managerial Associate
Hertz
San Diego, CA
10.2019 - 11.2020
- Ranked among top 3 sales representatives in San Diego County while meeting and exceeding sales goals.
- Handled end-to-end customer transactions and supported smooth rental service through effective conflict resolution.
- Kept vehicle quality standards high and supported stronger customer satisfaction and retention.
- Worked with team members to meet branch goals and improve service delivery and operational efficiency.
Sales Representative
Greenix
Cleveland, OH
05.2018 - 09.2018
- Built prospect relationships through direct contact, including in-person meetings and focused outreach.
- Used sales training to support lead generation and qualification efforts.
Legal Intern
Disability Help Center
San Diego, CA
05.2016 - 08.2016
- Managed incoming communications and routed messages to legal staff, ensuring prompt attention to client needs.
- Scheduled and confirmed client meetings and court dates while maintaining confidentiality and accuracy.
- Distributed legal correspondence to facilitate timely communication among legal teams and clients.
- Built strong organizational skills in fast-paced legal setting.
Education
B.S. - Business and Computer Programming
Limestone College
Gaffney, SCA.S. - Math & Science/ A.A. Humanities
Moreno Valley College
Moreno Valley, CASkills
- SQL
- Python
- Excel (Pivot Tables, Macros)
- Workday
- G-Suite
- Microsoft Office
- Agile Methodologies
- Epic EMR
- Data entry
- Purchase requisitions
- Okta administration
VOLUNTEER EXPERIENCE
- Forza 1 Volleyball Club, Temecula, CA, 2016-05, 2019-08, Coached youth volleyball camps, high school teams, provided one-on-one training
- Timken Art Center, San Diego, CA, 2019-05, 2019-09, Updated website, posted articles on upcoming events, transcribed written books into database
Timeline
Clerical Assistant III
SHARP Healthcare
05.2021 - Current
Patient Care Coordinator
Center for Family Health Dermatology
11.2020 - 02.2021
Managerial Associate
Hertz
10.2019 - 11.2020
Sales Representative
Greenix
05.2018 - 09.2018
Legal Intern
Disability Help Center
05.2016 - 08.2016
B.S. - Business and Computer Programming
Limestone College
A.S. - Math & Science/ A.A. Humanities
Moreno Valley College