Proven to excel in high-pressure environments, I enhanced customer satisfaction and streamlined operations at Pinocchio’s Italian Ice Cream. My multitasking and strong work ethic significantly contributed to a welcoming atmosphere, while my expertise in cash handling and problem-solving ensured operational efficiency. I thrive in team settings, always ready to lead and uplift colleagues through challenging shifts.
Demonstrated a strong set of multi-tasking skills by managing multiple orders, while keeping spaces clean as I work, as well as interacting with customers.
Interacted with my employees to construct an efficient work schedule as well as picking up multiple shifts when needed.
Provided a welcoming environment for customers and kept friendly conversations to build connections.
Maintained a clean and organized workspace for the most efficient service.
Assisted in training new employees and providing tips and extra help when needed.
Handled cash transactions and dealt with register and internet problems in a calm and regulated way, not alarming paying and dining customers.
Provided attentive service during rush hours, making sure everyone was satisfied with time and their order.