Cameron LaChance
Albion,ME
Summary
Committed and professional Service Advisor and Assistant Manager with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
7
7
years of professional experience
Work History
Service Advisor/Assistant Manager
Central Maine Motors Auto Group
06.2017 - Current
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Delivered prompt service to prioritize customer needs.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinated with other departments to maintain streamlined and productive workflow.
Education
High School Diploma -
Winslow High School
Winslow, ME06.2017
Skills
- Strong Organization
- Strong Work Ethic
- Customer Service
- Excellent Communication
- Multitasking and Attention to Detail
- Team Collaboration
- Workflow Management
- Problem-Solving
- Team Leadership
- Employee Training and Development
- Customer Service Management
- Time Management
- Goal-Oriented
Timeline
Service Advisor/Assistant Manager
Central Maine Motors Auto Group
06.2017 - Current
High School Diploma -
Winslow High School