Gabriel Vazquez
Citrus Heights,CA
Summary
Detail-oriented professional with experience in service management, guest support, and floor supervision. Brings strong organization, analytical thinking, and teamwork to improve service flow, resolve concerns, and support high-quality customer care.
Overview
11
11
years of professional experience
Work History
Service Advisor/Assistant Manager
Elk Grove Dodge
Elk Grove, California
08.2018 - 10.2026
- Greeted customers and gathered vehicle concerns for service advisor review.
- Provided assistance to customers in selecting services for their vehicles.
- Explained repair status and service timelines to customers clearly.
- Prepared repair orders using dealership service software and customer notes.
- Checked in vehicles, obtained customer information, and verified warranties prior to service appointments.
- Responded promptly to customer inquiries via email or phone calls.
- Handled invoice review and payment processing at Elk Grove Dodge.
- Compiled service records and documented work orders accurately.
- Guided staff during crisis situations to maintain morale and productivity.
Floor Manager
Marie Callender's
Sacramento, California
10.2015 - 08.2018
- Supervised Marie Callender's floor operations during lunch and dinner service.
- Monitored server readiness and supported smooth table service throughout shifts.
- Coordinated host stand seating and guest flow across dining room areas.
- Resolved guest concerns with calm, professional, restaurant-focused communication.
- Enforced safety, sanitation, and restaurant policies during daily operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Education
Bachelor of Science - Kinesiology
William Jessup University
Rocklin, CA05-2018
Skills
- Customer relations
- Problem solving
- Attention to detail
- Conflict resolution
- Team leadership
- Strong organization
- Quality inspection
- Strong work ethic
- Multitasking and organization
- Analytical thinking
Affiliations
- Youth Pastor - New Season Church Sacramento (2018-present)
Timeline
Service Advisor/Assistant Manager
Elk Grove Dodge
08.2018 - 10.2026
Floor Manager
Marie Callender's
10.2015 - 08.2018
Bachelor of Science - Kinesiology
William Jessup University