Cameron LaChance

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

During a particularly overwhelming shift, me and a co-worker were able to work together to prepare meal sides, finish approximately 40 special ordered items, and keep up on our cleaning and organization expeditiously, maintaining ours, as well as the work flow of others.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

On one of my night shifts, I had a group of 7 guests who were rather indecisive about what they wanted as their meals. I walked them through the menu, suggesting items based on their likings and preferences, upselling some of our new promotional dishes/beverages while maintaining a positive additude with these, as well as other guests.

• Provided customers with hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

During a busy shift, I was managing the seating for two large parties (20+ people per party) simultaneously. I had to rearrange several tables for the parties, greet incoming customers, sanitize vacant tables, and keep up with the restaurant's seating charts as efficiently as possible to to keep wait times to a minimum, all while keeping a warm and welcoming demeanor.