Cameron Leigh Cates
Summary
Motivated professional with a diverse skill set in managing escape room operations, troubleshooting, and enhancing customer experiences, while also excelling in administrative and office management tasks. Demonstrated ability to work effectively both independently and within a team in fast-paced environments. Proficiency in Microsoft Office Suite, content creation, and social media management. Passionate about music education, with expertise in multiple instruments and teaching roles.
Overview
6
6
years of professional experience
Work History
Game Master/Trainer
13th Gate Escape
Baton Rouge
04.2022 - Current
- Administrative duties such as checking in customers, creating and editing bookings, taking phone calls, weekly inventory, cleaning, and maintenance of meeting room
- Running and resetting 8 different fully functioning escape rooms
- Troubleshooting if games malfunction
- Opening and closing duties before and after customers arrive
- Overseeing corporate events, school field trips, and other large party bookings
- Training new employees how to run and reset the escape rooms as well as front desk duties
Game Master
Austin Panic Room
Austin
06.2024 - 07.2024
- Running up to 3 escape rooms simultaneously
- Resetting rooms and ensuring maintenance of games and game items
- Daily cleaning of escape rooms and common areas
- Opening and closing duties and administrative duties such as booking games
Summer Intern
MultiTracks.com
Cedar Park
06.2024 - 07.2024
- Learning about the company on both their marketing and content side
- Office managing such as answering the door, receiving packages, stocking kitchen/organizing inventory
- Updating Spotify Playlists weekly, regular team meetings, sitting in on recording sessions, social media posts, building blogs in Squarespace, learning and using Jira
Technical Assistant
Acadian Consulting Group
Baton Rouge
08.2021 - 12.2022
- Taking and transferring phone calls, constructing and deconstructing hearing books
- Office management and cleaning
- Experience formatting and creating spreadsheets in Excel, administrative duties in Adobe Acrobat, and data entry
Game Master/Actor/Trainer
Extreme Escape Games
Franklin
12.2018 - 07.2021
- Engage players in interactive Escape Room through acting
- Game Master duties to include interacting with players before, during and after game by observing players activities, encourage and offering clues as needed, debrief teams after game
- Front desk duties include checking in customers/players, taking phone calls, booking games, overseeing birthday parties and corporate events, cleanup/trash, etc
- Training new employees on running and resetting escape games as well as front desk duties
Publishing Intern
Centricity Music
Franklin
02.2021 - 05.2021
- Registration and logging of musical composition performances
- Participating in staff meetings, and participating in song evaluation and pitch meetings
- Tagging and cataloging songs
Education
Bachelor of Science - Ourso College of Business
Louisiana State University
Baton Rouge, LA05-2025
High School Diploma -
West Harpeth Christian Tutorial/The Comenius School
Franklin, TN05-2021
18 Credits Earned
Columbia State Community College
Franklin, TNSkills
- Microsoft Suites: Word
- Microsoft Suites: Excel
- Microsoft Suites: PowerPoint
- Microsoft Suites: Outlook
- Excellent communicator both written and verbal
- Understanding of JMP Pro
- Understanding of Atlassian's Jira
- Data entry
- Problem-solving
- Event coordination
- Employee training
- Customer service
- Office management
- Call management
- Customer relations
Volunteer Work
- Disaster relief work, Lake Charles, LA, 11/20
- Mission/Reunion trip, Beijing, China, 05/19
- Mission trip, Navojoa, Mexico, 06/18
- Big Buddy Volunteer, Spring 2024
- LSU Tigers Tackle Hunger, Family Weekend Service Project, Fall 2024
- Louisiana Special Olympics Volunteer, 02/25
Greek Life
LSU Kappa Beta Gamma, Beta Eta Chapter, Theta Class, Active as of Fall 2024
Music Experience
- Violin Teacher, Kids on Stage, 2018 & 2019
- Children's Ukulele Instructor, 2018
- Independent Guitar Teacher, 2021
- Youth Orchestra member, Brentwood Baptist Church, 2010
- Member, All-Star Band with Kids on Stage, 2017 & 2018, Walter Egan
- Performer, Bi-annual recital performances
- Member, DVLP Worship Team Development Program, The Bridge in Franklin, TN
- Worship team member, 2013-Present, Franklin, TN, Baton Rouge, LA
- Violin, 2008-Present,
- Guitar, 2015-Present
- Drums, 2016-Present
- Piano, 2016-Present
- Bass Guitar, 2016-Present
- Production Assistant, KLOVE's Lauren Daigle televised concert, 03/01/23
Music Education
- Violin, 2008-2019
- Guitar, 2018, Limited One-on-one lessons from George McIntyre
Timeline
Game Master
Austin Panic Room
06.2024 - 07.2024
Summer Intern
MultiTracks.com
06.2024 - 07.2024
Game Master/Trainer
13th Gate Escape
04.2022 - Current
Technical Assistant
Acadian Consulting Group
08.2021 - 12.2022
Publishing Intern
Centricity Music
02.2021 - 05.2021
Game Master/Actor/Trainer
Extreme Escape Games
12.2018 - 07.2021
Bachelor of Science - Ourso College of Business
Louisiana State University
High School Diploma -
West Harpeth Christian Tutorial/The Comenius School
18 Credits Earned
Columbia State Community College
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