Cameron McDuffie
Columbus,OH
Summary
Dynamic Customer Service Coordinator at Iola's Classic Clean with a proven track record in complaint handling and account management. Expert in enhancing customer satisfaction through effective communication and documentation skills. Successfully resolved issues, fostering a positive environment and ensuring service efficiency. Committed to delivering exceptional support and maintaining high standards of service.
Overview
10
10
years of professional experience
Work History
Customer Service Coordinator
Iola's Classic Clean
Columbus, OH
04.2016 - Current
- Assisted customers with inquiries, providing accurate information and support.
- Managed scheduling and coordination of service appointments for efficiency.
- Handled customer feedback and resolved issues promptly to enhance satisfaction.
- Maintained records of customer interactions using CRM software effectively.
House Monitor
New Hope Creation Center
Malta, OH
11.2022 - 01.2024
Ma
- Monitored resident activities to ensure safety and adherence to house rules.
- Assisted in conflict resolution among residents, promoting a positive living environment.
- Conducted regular inspections of facilities for cleanliness and maintenance needs.
- Documented incidents and reported concerns to management for timely intervention.
Education
High School Diploma - Business Management
Morgan High School
800 Raider Dr. McConnellsville, Ohio 43756Skills
- Account management
- Documentation skills
- Complaint handling
- Customer focus
Timeline
House Monitor
New Hope Creation Center
11.2022 - 01.2024
Customer Service Coordinator
Iola's Classic Clean
04.2016 - Current
High School Diploma - Business Management
Morgan High School