Experienced Training Supervisor adept at evaluating training effectiveness and establishing clear communication across departments. Known for strong leadership and decision-making skills, dedicated to enhancing team capabilities and achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Training Supervisor
United Parcel Service, UPS
Ontario, CA
07.2020 - Current
Assisted in developing training materials for new employees.
Conducted orientation sessions for onboarding new staff members.
Supported the implementation of training programs across departments.
Collaborated with team leads to identify training needs and gaps.
Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
Evaluated the effectiveness of existing training initiatives using key performance metrics, making data-driven adjustments when necessary.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Trained staff during demonstrations, meetings, conferences, and workshops.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Assessed new employee skills and strengths to provide customized training.
Managed new employee orientation training process for more than 100 employees each year.
Operations Supervisor
UPS
Ontario, CA
03.2021 - Current
Oversaw daily operations to ensure efficiency and adherence to company policies.
Trained and mentored team members on best practices and operational procedures.
Implemented process improvements that enhanced workflow efficiency across departments.
Coordinated cross-functional teams to streamline communication and project execution.
Completed bi-weekly payroll for 20 employees.
Education
Associate of Arts - Criminal Justice
Chaffey College
Rancho Cucamonga, CA
01-2027
Skills
Training evaluation
Coaching and mentoring
Professionalism
Conflict resolution
Analytical thinking
Leadership development
Decision-making
Adaptability and flexibility
Effective communication
Reliability
Multitasking
Customer service
Teamwork
Compliance
Accomplishments
Frontline Supervisor Training School Champion(FSTS) -2021
Interests
I like trying new recipes and food trends
Enjoy hobbies that combine physical activity with outdoor exploration