Cameron Mills
Bullhead City,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Finance Consultant
River Rat Motorsports
Bullhead City
09.2022 - Current
- As a sales and finance specialist I am responsible for every aspect of major unit sales from first point of contact with customers via in store walk ins, phone leads, and web based leads
- I structure all of my deals, submit credit apps to our respective lenders, contract the customer, then submit deals for funding
- I work directly with Synchrony bank, Roadrunner Financial, Sheffield financial, and Mahindra Financing
- In addition to major unit sales, I am responsible for selling all aftermarket and manufacture based extended warranties
- I stay current with sales training and product knowledge of over 10 brands on a consistent basis.
Parts and Accessories Manager
Epic Motorsports
Safford, AZ
10.2021 - 09.2022
- As the parts manager my main duty was to order parts and accessories for stock units, customer builds, and special orders
- I would create all purchase orders in the CRM system to directly reflect all purchases
- I worked directly with all of our retailers on a regular basis in order to get the best prices on parts and create higher profit margins
- I researched and contacted new suppliers on a consistent basis in order to keep the best and most current store inventory
- I directly assisted the service manager by scheduling new service appointments on a daily basis
- As well as checking in the service units, creating repair orders, supplying the needed parts to technicians, and making tickets in our CRM system
- I have completed Bronze level technician, Warranty, and PG&A training certifications through Polaris.
Parts and Warranty Manager
Eagle Motorsports
Bullhead City, AZ
01.2021 - 09.2021
- Created warranty claims for damaged units through each manufacturer for all power sports units
- Scheduled service appointments, created repair orders and charged customers for completed work
- Ordered and received all parts for service units as well as stock items for retail sales
- Maintained showroom, stocked shelves and setup product displays
- Stayed current with all brand promotions through each individual manufacturer to create best margin for parts sales
Internet sales manager
Bradley Chevrolet
Parker, AZ
04.2020 - 01.2021
- At Bradley I received all web based leads from the company website, 3rd party sources, and the company social media platforms
- Once a lead was received it was my job to make sure the customer was contacted within 30 minutes if the lead was received during business hours
- Most online originated customers requested fresh pictures and information on the unit of interest and it was my job to make sure they received the info as quick as possible
- I was responsible for capturing and uploading pictures of all new and used inventory to the Bradley website
- Because of Covid-19 a majority of my sales came from out of state, I delivered units to the customers homes where I would oversee the signing of all contracts.
Vehicle Condition Inspector
ACV Auctions
Lake Havasu City, AZ
12.2019 - 04.2020
- As a VCI I was trained in Buffalo NY, at the the ACV HQ
- I was taught the most in depth vehicle inspection process in the US today
- I worked in the North Western region of AZ
- On a daily basis I was responsible for traveling from dealer to dealer to inspect and launch units on the national auction platform as well as sign up new stores for the services
- I was responsible for documenting and uploading receipts weekly for all charges to my personal expense account
- I worked for the company until Covid-19 happened which caused the company to layoff a large portion of the newer employees including myself.
Internet & Consignment Manager
Gander RV & Outdoors
Amarillo, TX
05.2019 - 12.2019
- I was responsible for all aspects of internet sales
- I controlled all customer care from first point of contact until the final sale
- I was responsible for the tracking and weekly reporting of sales metrics for all sales associates as well as the BDC department
- In addition to sales I was responsible for all consignments, including inspection, evaluation, and price negotiation of each unit
- I ran the social media accounts for the store as well as capturing, editing, and uploading photos from all units for the website.
Internet Sales Manager
Amarillo Hyundai
Amarillo, TX
08.2018 - 05.2019
- As the Internet sales manager I was responsible for the care of all Internet leads from first contact until final sale
- I managed the tracking and reporting of all sales metrics for web based leads
- In addition to sales I also ran the Facebook & Instagram page for the store
- I met with store management on a weekly basis to communicate the % of lead conversion
- After a lead was transferred to cold status it was my responsibility to pass customer info on to the sales staff then track the status of the lead conversion.
Education
Associate in Business Administration -
ENMU
Portales, NMSkills
- Inventory
- Inventory Management
- Retail Sales
- Word
- Internet Marketing
- Negotiation
- Salesforce
- Business Development
- CRM Software
- Cold Calling
- Supervising experience
- POS
- Customer service
- Microsoft Office
- Leadership
- Sales
- Direct sales
- Business development
- Credit analysis
Certification
Driver's License
Personal Information
Title: Sales and Finance specialist
Timeline
Sales and Finance Consultant
River Rat Motorsports
09.2022 - Current
Parts and Accessories Manager
Epic Motorsports
10.2021 - 09.2022
Parts and Warranty Manager
Eagle Motorsports
01.2021 - 09.2021
Internet sales manager
Bradley Chevrolet
04.2020 - 01.2021
Vehicle Condition Inspector
ACV Auctions
12.2019 - 04.2020
Internet & Consignment Manager
Gander RV & Outdoors
05.2019 - 12.2019
Internet Sales Manager
Amarillo Hyundai
08.2018 - 05.2019
Associate in Business Administration -
ENMU