Cameron Mushock
Wilmington,VT
Summary
Proven leader with a track record of enhancing customer satisfaction and team efficiency at Outback Steakhouse. Excelled in high-pressure environments, leveraging exceptional multitasking and communication skills to elevate service standards. Recognized for training prowess and adept use of POS systems, significantly contributing to workplace harmony and operational success.
Overview
4
4
years of professional experience
Work History
Server
Outback Steakhouse
2022.09 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Created a high-spirited team player atmosphere by supporting my coworkers and becoming a known workplace personality
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Take-Out Server
Outback Steakhouse
2022.09 - Current
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Upheld food safety standards by properly packaging items to maintain quality during transportation.
- Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
- Utilized POS system to receive and process food and beverage orders.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Waitress
Barstow House
2020.08 - 2022.07
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotion
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Education
Associate of Applied Science - Applied Mathematics And Science
Corning Community College
Corning, NY05.2022
High School Diploma -
Tioga Central High School
Tioga Center, NY06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Team Leader
- Communication Skills
- Multi-tasking Abilities
Timeline
Server
Outback Steakhouse
2022.09 - Current
Take-Out Server
Outback Steakhouse
2022.09 - Current
Waitress
Barstow House
2020.08 - 2022.07
Associate of Applied Science - Applied Mathematics And Science
Corning Community College
High School Diploma -
Tioga Central High School
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