Summary
Overview
Work History
Education
Skills
Websites
Awards
Certification
Timeline
Generic

Cameron Stevens

Solution Specialist
Milton,WV

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Retail Sales Consultant

AT&T
12.2019 - Current
  • Meets and exceeds monthly sales targets
  • Build and manage customer relationships
  • Build multi-product solutions for customer.
  • Increased sales and customer satisfaction through personalized servicing.
  • Maintained clean and organized store environment, enhancing overall shopping experience for customers.
  • Determined solutions for clients promptly and professionally.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.

Assistant Store Manager

AT&T
7 2021 - 05.2023
  • Conduct day-to-day observations and provide feedback to Retail Sales Consultants
  • Meets and exceeds monthly sales targets
  • Drive accountability in locations to ensure best customer experience.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Solution Architect

Exact Learning Solutions
04.2015 - 06.2018
  • Responsible for client success, in the pre-sales, sales, and delivery stages of a project
  • Provide the customer with all information during the project that relates to functionality, support, or customization consultancy.
  • Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
  • Conducted research to evaluate systems design and process efficiency.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Worked closely with product teams to define and prioritize partner feature requests
  • Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
  • Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.

Education

Associate of Science - Emerging Technology

Athens Technical University
Athens, GA
05.2013 - 05.2017

Skills

  • Sales Accountability
  • Team Development
  • Customer Service and Relationship Building
  • Team Leadership
  • Inventory Control and Visual Merchandising
  • Scheduling, training, and human resource management

  • Customer Engagement

  • Handling Customer Complaints

  • Sales Development

  • Customer Satisfaction

  • Technical skills

Awards

Management Development Program 2021 Graduate

Certification

Google Cloud Certification

Timeline

Google Cloud Certification

03-2023

Retail Sales Consultant

AT&T
12.2019 - Current

Solution Architect

Exact Learning Solutions
04.2015 - 06.2018

Associate of Science - Emerging Technology

Athens Technical University
05.2013 - 05.2017

Assistant Store Manager

AT&T
7 2021 - 05.2023

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Cameron StevensSolution Specialist