Cameron Watkins
Minneapolis,MN
Summary
Highly knowledgeable Automotive Parts Specialist with background in managing inventory, sourcing parts, and ensuring customer satisfaction. Comfortable working in fast-paced environments where accuracy is paramount. Strong command of various parts cataloging systems and adept at troubleshooting vehicle issues. Proven track record of success in reducing downtime for repairs by efficiently locating necessary components.
Overview
3
3
years of professional experience
Work History
Automotive Parts Specialist
Orilleys Auto Parts
Brooklyn Park, Minnesota
09.2019 - 07.2020
- Assessed customer needs and provided appropriate parts solutions.
- Inspected returned parts for defects, damage or wear.
- Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
- Organized storage areas to ensure efficient retrieval of products.
- Prepared quotations for customers based on their requirements.
- Provided technical advice on the selection, installation and maintenance of automotive parts.
- Communicated effectively with vendors regarding pricing, product availability and delivery schedules.
- Received incoming shipments and verified contents against packing lists or invoices.
- Resolved customer complaints related to defective or damaged goods in a timely manner.
- Cross-referenced part numbers between different manufacturers' catalogs.
- Developed relationships with key suppliers to secure competitive prices for stocked items.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Demonstrated knowledge of various types of engines and their components.
- Processed returns, exchanges and refunds according to store policies.
Hospitality Worker
Taco Bell
Maple Grove, Minnesota
02.2018 - 08.2018
- Provided customer service to ensure satisfaction throughout their dining experience.
- Answered questions regarding menu items, special offers and other restaurant information.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Served food and drinks to customers in a timely manner.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Restocked supplies of condiments, beverages and other items as needed.
- Maintained knowledge of daily specials and promotions offered by the restaurant.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Attended staff meetings to discuss upcoming events or promotions at the restaurant.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Cashier
Speedway Gas Station
Eden Prairie , Minnesota
09.2017 - 01.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Osseo Senior High School
Osseo, MNSkills
- Ordering parts
- Operations Management
- Catalog and parts familiarity
- Returns processing
- Customer Service
- Goal Setting
- Inventory Management
- Verbal and written communication
- Reviewing deliveries
- Team Collaboration
- Vendor Relations
- Problem-solving skills
- Technical acumen
Timeline
Automotive Parts Specialist
Orilleys Auto Parts
09.2019 - 07.2020
Hospitality Worker
Taco Bell
02.2018 - 08.2018
Cashier
Speedway Gas Station
09.2017 - 01.2018
High School Diploma -
Osseo Senior High School