Summary
Overview
Work History
Education
Skills
Community Service
References
Timeline
Generic

CAMERON WILLIAMS

Desert Hot Springs,CA

Summary

Seasoned Key Holder and Sales Associate with a proven track record in customer service management and staff oversight, notably at Marni. Skilled in inventory monitoring and conflict resolution, I excel in driving customer satisfaction and team productivity, achieving significant sales targets through effective problem-solving and marketing strategies.

Overview

11
11
years of professional experience

Work History

Teller

Wells Fargo
03.2024 - 07.2024
  • Assisted customers in opening new accounts and completing required paperwork.
  • Explained the features of various banking products available to customers.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Reported any operational issues or system problems that occurred during shift promptly.
  • Maintained accurate records of all transactions for compliance purposes.
  • Maintained confidentiality of all customer records and information according to company policies.

Key Holder

Marni
08.2023 - 02.2024
  • Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
  • Assisted customers with product selection, price checks, returns and exchanges, and special orders
  • Handled escalated customer service issues or concerns, driving pleasant shopping experiences for guests
  • Executed opening, closing and register functions to meet business requirements
  • Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service
  • Encouraged teamwork among colleagues by leading by example and providing guidance when needed
  • Met company standards with regards to merchandising, visual presentation, and housekeeping
  • Maintained daily records of sales and deposits, balancing cash register and reconciling discrepancies
  • Supported store manager in achievement of store goals and KPIs.

Sales Associate

Mathis Brothers
01.2023 - 08.2023
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Drove sales through customer relationship building and suggestive selling techniques
  • Maintained inventory records for restocking purposes
  • Cultivated relationships with new and existing customers to drive sales
  • Enticed customers with sales and promotions to boost sales.

Sales Associate

Michael Kors
01.2014 - 11.2018
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Sales Associate

Theory
11.2015 - 01.2017
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Processed credit card transactions quickly and securely.
  • Provided accurate information about products, prices and services.

Education

Glen View High School
CA
01.2006

Skills

  • Customer Service Management
  • Staff Oversight
  • Employee Scheduling
  • Scheduling Coordination
  • Inventory Monitoring
  • Cash Handling Accuracy
  • Bank Deposits
  • Loss prevention strategies
  • Marketing initiatives
  • Cash Handling
  • Problem-solving abilities
  • Goal setting
  • Daily Reporting
  • Conflict resolution

Community Service

01/01/15- Present

Musician for local churches

Familiarity with digital audio workstations such as Pro Tools, Logic Pro X, Ableton Live.

References

  • Janiia Shaw, Clinical Support Specialist, (760) 844-2758, janiia.shaw@gmail.com
  • Dr. Byron Williams, Educator, (619) 288-2858, Upliftingcv@gmail.com
  • Dr. Brooks Young, Educator, (760) 333-9048, Tuneone@aol.com

Timeline

Teller

Wells Fargo
03.2024 - 07.2024

Key Holder

Marni
08.2023 - 02.2024

Sales Associate

Mathis Brothers
01.2023 - 08.2023

Sales Associate

Theory
11.2015 - 01.2017

Sales Associate

Michael Kors
01.2014 - 11.2018

Glen View High School
CAMERON WILLIAMS