Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tina Vasquez

Farmersville,TX

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

6
6
years of professional experience

Work History

Teller

PNC Bank
Richardson, Texas
09.2022 - 02.2024
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Balanced cash drawers on a daily basis.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Answered customer inquiries regarding bank products and services.
  • Researched discrepancies between actual cash amounts and records of transactions for accuracy.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Explained the features of various banking products available to customers.
  • Identified opportunities to refer customers to other areas of the bank for additional services.

Lead Teller

First Convience Bank
Mckinney, Texas
10.2020 - 07.2022
  • Managed a team of tellers and ensured proper training on all banking policies and procedures.
  • Monitored daily cash levels in the vault and reconciled discrepancies.
  • Reviewed customer account information to verify accuracy and resolve any outstanding issues.
  • Led weekly staff meetings to discuss goals, objectives, and performance metrics.
  • Provided ongoing coaching and feedback to tellers on their job performance.
  • Maintained up-to-date knowledge of current bank products and services for customers' convenience.
  • Processed customer transactions including deposits, withdrawals, transfers, loan payments.
  • Performed daily balancing of the cash drawer as well as other assigned duties such as ATM monitoring or check cashing.
  • Developed strategies to increase sales opportunities among customers by cross-selling bank services or products.

Ceritfied Nursing Assistant

Royse City Medical Lodge
Royse City, TX
07.2018 - 02.2020
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.

Education

Associate of Applied Science - Medical Sonography

Collin County Community College District
Plano, TX
12-2025

Skills

  • Drawer balancing
  • Cash Handling
  • Financial Analysis
  • Customer Relationship Building
  • Fraud Detection
  • Strong sense of banking ethics
  • Customer service and assistance
  • Customer service understanding
  • Customer Service Management
  • Patient Assessments
  • Electronic Charting
  • Supply Restocking
  • Medication Administration
  • Monitoring fluids
  • Patient Relations
  • Problem Resolution
  • Team building
  • Microsoft Office
  • Fluent in Spanish and English

Accomplishments

  • Best Customer Service Scores at PNC Bank Oct. 2023, Nov. 2023 Jan. 2024

Timeline

Teller

PNC Bank
09.2022 - 02.2024

Lead Teller

First Convience Bank
10.2020 - 07.2022

Ceritfied Nursing Assistant

Royse City Medical Lodge
07.2018 - 02.2020

Associate of Applied Science - Medical Sonography

Collin County Community College District

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Tina Vasquez