Summary
Overview
Work History
Education
Skills
Personal Information
Websites
Certifications Honors
Timeline
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Cameron Wisdom

Denver,CO

Summary

Experienced fitness and wellness tech consultant and administrator with a proven track record supporting enterprise clients at a leading SaaS company in the fitness and wellness industry. I specialize in driving customer success through strategic relationship management, technical consulting, and cross-functional collaboration. Passionate about helping clients adopt innovative solutions, refine best practices, and achieve their business goals through scalable technology.

Overview

16
16
years of professional experience

Work History

Strategic Account Manager

Mindbody
02.2024 - 10.2024
  • Acted as trusted advisor and primary contact for a portfolio of high-value enterprise clients in fitness, wellness, and beauty sectors
  • Drove long-term account growth and retention by aligning Mindbody’s SaaS solutions with clients’ strategic goals
  • Partnered cross-functionally with product, engineering, and support teams to advocate for client needs and deliver tailored solutions
  • Led business reviews, performance analyses, and success planning to increase customer value and product adoption

Senior Technical Account Manager

Mindbody
12.2021 - 02.2024
  • Advised enterprise clients on technical implementation and platform optimization.
  • Led onboarding, integrations, and resolution of high-impact issues.
  • Built cross-functional relationships to deliver tailored solutions.
  • Engaged in tool and process improvements to streamline customer success activities and services.

Customer Success Manager

MINDBODY
09.2021 - 12.2021
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Created customer support strategies to increase customer retention.
  • Assisted customers with onboarding and product setup to foster successful adoption and usage.

Technical Consultant / General Manager

Hit Fit Sf
11.2019 - 10.2021
  • Improved systems with addition of new features and infrastructure.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.

Account Manager

ClassPass
03.2020 - 05.2021
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Negotiated prices, terms of sales and service agreements.

General Manager

3rd Street Boxing Gym
09.2016 - 10.2018
  • Tripled revenue and avoided bankruptcy by optimizing services and controlling costs.
  • Managed finances, marketing, HR, CRM, and operations.
  • Led strategy development and performance reporting using fitness industry data.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Operations Manager

Conway Freight
07.2008 - 05.2014
  • Oversaw warehouse operations and improved logistics performance.
  • Managed teams, enforced policies, and implemented efficiency improvements.

Education

B.S. - Finance and Decision Sciences

San Francisco State University
San Francisco, CA
06-2019

A.A. - Business Administration

Citrus College
Glendora, CA
06-2016

Certificate - Data Science

NYC Data Science Academy
New York, NY
07-2019

Certificate - Technology and Entrepreneurship

Stanford University
Stanford, CA
08-2015

Skills

  • Client onboarding
  • Client relationship building
  • Performance tracking
  • Revenue generation
  • Business strategies
  • Sales training

Personal Information

Title: Health and Wellness Tech Consultant

Certifications Honors

  • Data Analyst with R
  • Data Scientist with R
  • Importing and Cleaning Data with R
  • Professional Repair and Shop Operation
  • Professional Bicycle Framebuilder
  • Service Leader of the Year (Award)

Timeline

Strategic Account Manager

Mindbody
02.2024 - 10.2024

Senior Technical Account Manager

Mindbody
12.2021 - 02.2024

Customer Success Manager

MINDBODY
09.2021 - 12.2021

Account Manager

ClassPass
03.2020 - 05.2021

Technical Consultant / General Manager

Hit Fit Sf
11.2019 - 10.2021

General Manager

3rd Street Boxing Gym
09.2016 - 10.2018

Operations Manager

Conway Freight
07.2008 - 05.2014

B.S. - Finance and Decision Sciences

San Francisco State University

A.A. - Business Administration

Citrus College

Certificate - Data Science

NYC Data Science Academy

Certificate - Technology and Entrepreneurship

Stanford University

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