Cameron Woodberry

• Prepared summaries of damage, payments, and policy coverage.
• Verified insurance claims and determined fair amount for settlement.
• Examined claims forms and other records to determine insurance coverage.
• Reviewed estimates for accuracy
• Researched local code requirements
• Negotiated settlement amounts with contractors
• Work claims with significantly higher scope and complexity

*Communicate with insured and contractors to help bring claims to resolution

* Reconcile differences in scope using Xactimate

*Reviewed policies and state statutes to determine coverage

*Assist team by providing peer to peer mentoring when needed

* With TL approval explained claims with special endorsements or circumstances

*Create presentations to further team knowledge on difficult claim subjects

• Experienced in handling claims for a variety of property and casualty insurance policies
• Utilized various software programs to track claims and manage documents
• Analyzed policy language and state regulations to ensure compliance
• Conducted exceptional customer service communication utilizing compassion and empathy.

• Conducted detailed investigations of property damage claims while managing the entire process from start to finish
• Developed and maintained relationships with clients to ensure customer satisfaction
• Prepared and documented detailed claim reports and settlement agreements

• Gathered bills and receipts from insured for reimbursement
• Analyzed and interpreted policy coverage
• Managed multiple claims simultaneously while adhering to strict deadlines

• Developed relationships with customers to ensure customer satisfaction
• Researched and resolved difficult claims and kept management informed of progress
• Followed up with customers to ensure claims were handled to their satisfaction

• Provided direct customer service and support to clients in need of assistance with their property insurance claims
• Assessed damage, documented findings, and recommended appropriate settlements
• Researched and analyzed policy language to determine coverage and benefits
• Developed and maintained strong relationships with clients and adjusters to ensure accurate and timely processing of claims

• Handled claims from property owners and insured clients to determine the extent of damage and liability
• Negotiated settlements and resolved disputes between clients and property owners
• Developed and implemented claims adjusting procedures to ensure efficient and timely resolution of claims
• Drafted correspondence, reports, and settlements for review with supervisors