Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Cameron Yates

Culpeper,VA

Summary

Detail-focused Technical Assistant lends a helping hand to installing, running and managing complex hardware and software deployments. Brings more than three years of experience detecting, fielding and resolving support needs. Marries problematic installations to pull optimum performance. Extensive understanding of common IT performance degradation issues to serve as face of tech support department. Detail-oriented approach to assembling and customizing products according to specific organizational need.

Overview

7
7
years of professional experience

Work History

SYSTEM ADMIN/TECH SUPPORT

Marine Corps Association
10.2020 - Current

System Administrator:

  • Performing regular security tests and security monitoring.
  • Managing Windows, Linux, or Mac systems.
  • Upgrading, installing, and configuring application software and computer hardware.
  • Enhanced system performance by optimizing server configurations and implementing regular updates.

Technical Support:

  • Monitoring and maintaining over 70 computer systems and networks.
  • Diagnosing hardware or software problems with systems.
  • Installing and configuring software.
  • Managing user access permissions and credentials.
  • Provided daily technical support to both internal and external customers, answering routine questions and escalating complex issues to specialists for further troubleshooting.

Materials Finisher

Fiberglass Engineering Incorporated
06.2017 - 10.2020

Materials Finisher:

  • Putty, sand and finish molded fiberglass product line.
  • Provide accurate measurements and finishing to moldings.
  • Meticulously inspecting and reporting defects in materials and/or inaccuracies within product line.
  • Collaborated with team members to meet quotas and maintain consistent productivity levels.
  • Finalize product for painting finish.

Packing and Shipping Assistant:

  • Move products to assigned area within the warehouse via Forklift and/or physical labor.
  • Retrieve customer orders and packing materials.
  • Inspect and report any defects in materials and/or inaccuracies within product for delivery.
  • Wrap, box and palletize, as required for customer delivery.

Education

Some College (No Degree) - Agriculture Business Science

Missouri Valley College
Marshall, MO

High School Diploma -

Liberty High School
Bealeton, VA
05.2016

Skills

  • Hardware Troubleshooting
  • Graphic design
  • Computer Networking
  • Data analysis
  • Cloud computing
  • Performance Testing
  • File System Administration
  • Help Desk Software
  • System Monitoring
  • Software Installation
  • Helpdesk Operations
  • Technical Support
  • System Updates
  • User Training
  • Help Desk Support
  • System Maintenance
  • Support Ticket System Management
  • Highly developed sense of organization and attention to detail
  • Managed multiple tasks simultaneously while maintaining high levels of accuracy and efficiency
  • Fluent in the use of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Affiliations

  • Assistant High School wrestling coach

Languages

Spanish
Limited Working

Timeline

SYSTEM ADMIN/TECH SUPPORT

Marine Corps Association
10.2020 - Current

Materials Finisher

Fiberglass Engineering Incorporated
06.2017 - 10.2020

Some College (No Degree) - Agriculture Business Science

Missouri Valley College

High School Diploma -

Liberty High School
Cameron Yates