Camesha Wright
Bronx,NY
Summary
Versatile and results-driven professional with a strong background in case management, client services, and administrative operations. Skilled in managing high-volume workloads, maintaining compliance with policies and regulations, and supporting diverse populations. Adept at cross-functional collaboration, optimizing documentation workflows, and delivering practical solutions in fast-paced environments. Committed to contributing value to organizations focused on growth, efficiency, and impactful service delivery.
Overview
7
7
years of professional experience
Work History
Case Manager
Bronxworks
08.2023 - Current
- Manage diverse caseloads, assisting individuals and families in obtaining housing stability.
- Verify eligibility and process applications for rental assistance programs.
- Advocates for clients needs with landlords and service providers.
- Provide education on tenant rights and financial planning.
- Maintain detailed, confidential records in compliance with program regulations.
Warehouse Fulfillment Associate
Amazon
11.2021 - 01.2023
- Coordinated seamless communication between warehouse staff and supervisors regarding daily operations.
- Managed inventory, order picking, and outbound shipments with precision.
- Trained new staff and improved operational flow.
- Ensured adherence to safety and shipping compliance standards.
Barista
Starbucks
08.2018 - 06.2020
- Delivered exceptional customer service in a fast-paced environment.
- Trained new hires and handled customer concerns with professionalism.
- Managed inventory and maintained clean, efficient workspaces.
Overnight Operations Associate
Sephora
09.2018 - 01.2020
- Supported merchandising, restocking, and store readiness for daily operations.
- Ensured compliance with safety standards and customer service excellence.
- Collaborated with team members to maintain a productive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Associates of Applied Science - Business Management
Borough of Manhattan Community College
New York, NY01.2023
Skills
- Case Management & Documentation
- Regulatory Compliance & Confidentiality
- Client Needs Assessment
- Community & Government Partnerships
- Conflict Resolution & Crisis Management
- Microsoft Office & Adobe Acrobat
- Time Management & Organization
- Communication & Active Listening
- Data Entry & Reporting
- Staff Training & Team Collaboration
- Problem-Solving
Timeline
Case Manager
Bronxworks
08.2023 - Current
Warehouse Fulfillment Associate
Amazon
11.2021 - 01.2023
Overnight Operations Associate
Sephora
09.2018 - 01.2020
Barista
Starbucks
08.2018 - 06.2020
Associates of Applied Science - Business Management
Borough of Manhattan Community College
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