Emily Ramos
Alta Loma ,CA
Summary
Professional with strong background in case management, prepared to make significant impact. Showcasing expertise in data entry, computer proficiency and relationship building. Proven ability to maintain customer service by collaborating with teams and adapt to changing needs. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
7
7
years of professional experience
Work History
Case Manager
Vocational Improvement Program, Inc. Provides Employment For Persons With Disabilities
01.2023 - Current
- Conducted daily phone calls to communicate with clients, family members and outside support regarding cases.
- Organized in-person and virtual meetings to address any client issues and to provide support.
- Completing data entry regarding client's working hours, medical records, and employment progress.
Job Coach
Vocational Improvement Program, Inc. Provides Employment For Persons With Disabilities
03.2021 - 01.2023
- Worked with individuals with disabilities to ensure their success in employment.
- Communicated with various employers and management regarding client progress.
- Provided detailed documentation daily regarding client's job performance.
Private Nanny
Self Employed
02.2018 - 02.2021
- Monitored schedules to maintain sleeping, eating and school schedules for children during 10 hour shifts.
- Assisted children with homework assignments and projects across different subjects.
- Established lasting, professional connections with families and children by encouraging open communication.
Librarian
Water of Life College
10.2020 - 01.2021
- Catalogued and organized books, materials and other documents for proper library management.
- Collaborated with teachers and school administrators to develop library resources for students.
- Completed data entry through library software to monitor book status and information.
Education
Bachelor of Arts - General Psychology
Cal State San Bernardino
San Bernardino, CA05-2023
Associate of Science - Psychology
Chaffey College
Rancho Cucamonga, CA05-2021
Skills
- Data Entry
- Case Management & Documentation
- Customer Service
- Computer Proficiency
- Time Management
- Relationship Building
Timeline
Case Manager
Vocational Improvement Program, Inc. Provides Employment For Persons With Disabilities
01.2023 - Current
Job Coach
Vocational Improvement Program, Inc. Provides Employment For Persons With Disabilities
03.2021 - 01.2023
Librarian
Water of Life College
10.2020 - 01.2021
Private Nanny
Self Employed
02.2018 - 02.2021
Bachelor of Arts - General Psychology
Cal State San Bernardino
Associate of Science - Psychology
Chaffey College
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