Summary
Overview
Work History
Education
Skills
Timeline
Generic

camey williams

New Castle,IN

Summary

Service Leader with strong background exceeding customer expectations by training, coaching, and leading team. Trained and mentored employees to achieve service goals by offering guidance on daily tasks and positive feedback. Poised and professional when resolving difficult or complex customer service complaints or requests.

Overview

32
32
years of professional experience

Work History

General Service Leader/ Deli/ Cinnabon Lead

Pilot/ Flying j
Spiceland, Indiana
12.2021 - 12.2024
  • Assisted with recruiting and hiring perspective candidates.
  • Conducted opening and closing duties to maintain smooth operations.
  • Onboarded service employees, offering guidance and assistance to properly handle unhappy customers.
  • Monitored employee performance and provided guidance when needed.

Forklift Operator/picker and Packer

Tractor Supply Distribution Center
Spiceland, IN
02.2021 - 12.2021
  • Tied and secured loads to prevent shifting or damage to items.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Loaded pallets onto trailers for shipment.
  • Packaged, labeled and tagged goods before transfer.
  • Weighed materials or products to record data on tags or labels.

Live in Home Health Aide

Through the VA
Indianapolis, Indiana
06.2007 - 02.2021
  • Improved patient outlook and daily living through compassionate care.
  • Performed basic foot care procedures such as filing nails, applying moisturizers, treating corns and calluses.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained a clean working environment by following established standards of practice.
  • Assisted clients with bathing, dressing and incontinence care.
  • Managed patient transportation and appointment scheduling.

Cable Wire Harness Production

ALTEX
Westfield, IN
01.2015 - 12.2016
  • Assembled and completed products according to production schedules.
  • Crimping terminals onto the exposed wire strands.
  • Troubleshooting wiring problems during assembly process.
  • Assessed work for errors or compliance issues and made corrections or modifications.
  • Test assembled wire harnesses for proper operation with test equipment such as multimeters.
  • Participating in continuous improvement initiatives aimed at increasing productivity and efficiency.
  • Retrieved correct materials from product inventory to perform various fabrication duties.
  • Performed tests on completed products to assess durability and functionality.
  • Soldering connections when necessary.

Bus Seat Production

Foam Rubber
Newcastle, IN
04.2002 - 11.2015
  • Adhered strictly to all company policies and procedures while operating the heat set machine.
  • Operated heat set machine to assemble, fold, and finish printed material.
  • Repaired and replaced worn and defective parts or components using hand and power tools.
  • Set up and adjusted temperature, pressure, speed and tension of machines to ensure proper operation.

Collections/ Secretarial Work

O'Connor collections
Indianapolis, IN
09.1992 - 01.2002

I perform many and various secretarial duties. I filed collection files, scheduled appointments, and helped to gather information.

Education

High School Diploma -

Lawrence North High School
Indianapolis Indiana
05-1988

Skills

  • Team management
  • Exceptional communication
  • Coaching and mentoring
  • Customer service excellence
  • Order fulfillment
  • Service standard compliance

Timeline

General Service Leader/ Deli/ Cinnabon Lead

Pilot/ Flying j
12.2021 - 12.2024

Forklift Operator/picker and Packer

Tractor Supply Distribution Center
02.2021 - 12.2021

Cable Wire Harness Production

ALTEX
01.2015 - 12.2016

Live in Home Health Aide

Through the VA
06.2007 - 02.2021

Bus Seat Production

Foam Rubber
04.2002 - 11.2015

Collections/ Secretarial Work

O'Connor collections
09.1992 - 01.2002

High School Diploma -

Lawrence North High School
camey williams