Camila Acuna Delgadillo
Biloxi,MS
Summary
Dedicated and motivated professional with several years of experience in healthcare and client-facing roles. Skilled in managing schedules, handling high-volume calls, and delivering strong customer service. Known for clear communication, adaptability, and quickly learning new systems. Committed to supporting smooth operations and creating a positive client experience.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Bella Aesthetics & Wellness
07.2025 - 04.2026
- Greeted clients warmly and maintained a welcoming environment.
- Managed appointment scheduling using clinic software efficiently.
- Answered phone calls and addressed client inquiries promptly.
- Developed engaging content for diverse digital platforms and audiences.
- Managed social media accounts to enhance audience engagement and interaction.
- Maintained cleanliness and organization of the reception area consistently.
- Processed client intake forms and collected necessary information accurately.
- Handled payment transactions and issued receipts for services rendered.
Patient Coordinator
The Look Med Spa
03.2022 - 07.2024
- Courteously greet and check in patients upon arrival.
- Explained treatment preparation and instructions to enhance patient understanding and readiness.
- Managed and coordinated the schedules of 6 providers, optimizing appointment flow and efficient time management.
- Scheduled, rescheduled, and verified patient appointments.
- Use EMR software to manage patient records.
- Built rapport and established long-term relationships with clients, contributing to high client satisfaction.
- Assisted office manager in tracking and managing inventory, ensuring adequate supplies for seamless operations.
Assistant Manager
BeautyGoalsLV
05.2021 - 03.2022
- Acted as point of contact for representative training/meetings.
- Coordinated training meetings to ensure all representatives received necessary information.
- Delegated tasks to administrative support staff, enhancing organization and streamlining office operations.
- Followed up with customers regarding issues, ensuring resolution and maintaining high customer service standards.
- Drafted employee work schedules to fill coverage gaps.
- Managed office inventory by ordering supplies, stocking items, and receiving shipments.
Stage Experience Manager
Sephora
10.2018 - 06.2021
- Build, manage, and develop a team comprised of over 15 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures.
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity.
- Prioritized tasks and carefully managed time to consistently meet deadlines.
- Actively listened to customer concerns.
- Carried out daily tasks efficiently. Such as daily schedules, cash drawer, etc.
Service Coordinator
Sephora
05.2017 - 10.2018
- Managed a team of 10+ makeup artists.
- Coordinated with brands to schedule high-grossing events, enhancing brand visibility.
- Assessed employee work performance and improved with a coaching approach.
- Delivered outstanding service to clients by addressing their needs promptly and effectively.
Medical Receptionist
Las Vegas Pain Institute
05.2016 - 05.2017
- Coordinated with physicians, nurses, and office personnel to streamline patient flow.
- Managed patient intake and insurance verification, liaising with insurance companies to ensure coverage.
- Maintained daily appointment schedule for 4 general physicians, optimizing scheduling efficiency.
- Coordinated with physicians, nurses, and office personnel to enhance patient flows.
Education
College of Southern Nevada
Las VegasHigh School Diploma -
Las Vegas High School
Las VegasSkills
- Bilingual - Spanish
- Interpersonal Skills
- Technical Proficiency
- Staff Management
- Sales and Marketing Experience
- HIPAA Compliance
- Training & Development
Languages
Spanish
Volunteering
Sandwich Club
Non Profit Organization
Help serve the unhoused community.
Timeline
Front Desk Receptionist
Bella Aesthetics & Wellness
07.2025 - 04.2026
Patient Coordinator
The Look Med Spa
03.2022 - 07.2024
Assistant Manager
BeautyGoalsLV
05.2021 - 03.2022
Stage Experience Manager
Sephora
10.2018 - 06.2021
Service Coordinator
Sephora
05.2017 - 10.2018
Medical Receptionist
Las Vegas Pain Institute
05.2016 - 05.2017
College of Southern Nevada
High School Diploma -
Las Vegas High School