Camila Contreras
Franklin,WI
Summary
Motivated and detail-oriented professional with experience in the service industry. Skilled in problem-solving and inventory management, contributing to improved operations and customer satisfaction. Ready to utilize training expertise to develop new team members and enhance service quality.
Overview
1
1
Language
3
3
years of professional experience
Work History
Barista
Starbucks
Oak Creek, Wisconsin
04.2025 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took beverage orders, providing tailored recommendations based on individual taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Provided excellent customer service and addressed inquiries promptly.
- Operated a POS system to process transactions accurately and efficiently.
- Operated cash registers to process customer payments.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Restocked supplies and managed inventory to ensure availability of popular items during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Followed health and safety guidelines to maintain a safe environment.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Distributed samples to engage customers, enhancing their experience and promoting new beverage offerings. of popular coffee and tea blends to create sales opportunities.
Crew Member
McDonald's
Franklin, Wisconsin
03.2024 - Current
- Efficiently operated cash register, processing customer transactions accurately.
- Enhanced dining experiences by proactively engaging with guests.
- Collaborated with team members to meet high service demands during busy periods.
- Trained new crew members on standard procedures to ensure consistent service.
- Sustained cleanliness throughout the restaurant, including dining and restroom areas.
- Addressed customer complaints in a professional manner, maintaining satisfaction levels.
- Restocked supplies regularly to support team productivity.
- Prepared beverages like coffee and smoothies, adhering to quality standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized storage areas for food products, beverages, and restaurant supplies to streamline operations.
- Packed fast food products in approved containers, cups, and bags.
- Contributed to team performance by completing tasks efficiently.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
Education
Franklin Highschool
Franklin, WI09-2026
CNC Technical Certificate -
MATC
Oak Creek, WI09-2026
Skills
- Cash handling
- Inventory management
- Store operations
- Operational efficiency
- Employee training
- Team leadership
- Problem resolution
- Effective communication
- Time management
- Problem-solving
- Adaptability
- Active listening
- Customer relations
- Health and safety compliance
- Customer service
Languages
Spanish
Native/ Bilingual
Accomplishments
- Worker of the Month (x2)
Affiliations
- Volunteered at Jubilee, Daycare.
Timeline
Barista
Starbucks
04.2025 - Current
Crew Member
McDonald's
03.2024 - Current
Franklin Highschool
CNC Technical Certificate -
MATC