Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Camila Cunningham

Pembroke Pines,FL

Summary

Dynamic Merchandise Execution Manager with a proven track record in driving sales growth and enhancing customer experience. Expertise in inventory management, staff training, and operational excellence. Committed to delivering exceptional results in high-volume retail environments.

Overview

7
7
years of professional experience

Work History

Manager, Merchandise Execution

Macy's
Miami, Florida
04.2025 - Current
  • Merchandise Execution Manager – RTW & Backstage (Macy’s Dadeland #3 Flagship Location)
  • Led merchandise and operational execution for RTW and Backstage #3 company’s highest-volume stores.
  • Developed and managed a team responsible for executing and merchandising operations and floor standards
  • Drove sales growth over LY in 2025 by implementing floor presentation standards that enhanced customer engagement and aligned with flagship expectations.
  • Partnered with senior leadership to lead communication with vendor partners to plan and execute seasonal floor moves aligned with company guidelines and business priorities.
  • Coached and mentored Customer Experience Sales Managers, improving KPIs through targeted performance guidance.
  • Collaborated with Customer Experience MICs to design and execute strategic action plans that elevated service excellence and improved business outcomes.
  • Partnered and coordinated events with CX managers to drive sales growth.

Manager, Merchandise Execution

Macy's
Pembroke Pines, Florida
08.2023 - 04.2026

74M Volume Store- Home Store, RTW and Backstage

  • Led, trained, and developed a high-performing merchandising team, driving execution aligned with company standards across multiple FOBs
  • Partnered and collaborated with seniors to plan and execute seasonal floor strategies aligned with company direction.
  • Oversee daily operations ensuring exceptional customer experience and operational excellence.
  • Recruited, trained, and onboarded new employees on company policies, service standards, and operational procedure
  • Executed and led cycle counts, replenishment strategies and back of the house organization.
  • Partnered with cross FOBs to drive events that supported sales growth.
  • Supported with scheduling to ensure appropriate staffing coverage during peak business periods.
  • Coached, mentored, and developed colleagues to improve performance, engagement, and retention.

Manager, Sales and Customer Service

Macy's
Pembroke Pines, Florida
08.2021 - 08.2023

Men's & Home Store, Women's Shoes and RTW

  • Delivered training on customer experience standards and operational excellence, ensuring consistent execution across department
  • Developed and managed team schedules to maintain optimal coverage and support peak business periods.
  • Analyzed sales performance and trends to inform merchandising strategies and drive business results.
  • Monitored team performance, providing coaching, feedback, and documentation to support accountability and growth.
  • Mentored and developed associates to enhance performance, engagement, and career growth.
  • Recruited, interviewed and hired top talent to meet store needs.
  • Executed and enhanced visual merchandising standards to elevate product presentation and improve the customer experience.

Merchandising, Lead

Macy's
Pembroke Pines, Florida
07.2019 - 08.2021
  • Led Operational excellence in markdowns, merchandise placement, signing.
  • Collaborated with SMM and Sales Manager and vendor community to ensure cohesive brand presentations.
  • Trained and mentored staff on merchandising best practices and store layout.
  • Managed visual presentation to create engaging shopping environments for customers.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to customers.
  • Provided training and guidance to store colleagues on merchandising standards and procedures.

Education

Fashion Design

Ort Technology Institute
-Outside US-
11-2011

Skills

  • Inventory management
  • Staff training
  • Operational excellence
  • Customer relationship management

Languages

English
Professional
Spanish
Professional

Timeline

Manager, Merchandise Execution

Macy's
04.2025 - Current

Manager, Merchandise Execution

Macy's
08.2023 - 04.2026

Manager, Sales and Customer Service

Macy's
08.2021 - 08.2023

Merchandising, Lead

Macy's
07.2019 - 08.2021

Fashion Design

Ort Technology Institute
Camila Cunningham