Camila Rivera Paruma
Hollywood
Summary
Professional hospitality worker for 3 years, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Pollos & Jarras and CVICHE.105 by Juan Chipoco
01.2021 - Current
- Company Overview: These restaurants are normally busy teaching me fine dining, speed, being efficient, time management and productivity
- I started working at Pollos & Jarras and CVICHE.105 by Juan Chipoco since 2021 as host, cashier, food runner, and mostly server
- Being server and working all these positions taught me to have excellent memory pushing to always learn any menu such as food or cocktail and wines in detail having memorize them ready to explain to any client
- Working in this company shows us to not just sell food but an experience to the client so they always want to come back
- Keeping a good energy while working and making sure to always work with my team
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High school diploma -
South Broward Highschool
01.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Warm and friendly
- Team player
- Dining customer service
- Liquor, wine, and food service
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
Languages
Spanish
Full Professional
Timeline
Server
Pollos & Jarras and CVICHE.105 by Juan Chipoco
01.2021 - Current
High school diploma -
South Broward Highschool
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