Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camila Teran

Oviedo,FL

Summary

Adept at enhancing customer experiences and leading teams, I leveraged my exceptional customer service and team collaboration skills at Hillstone to significantly improve guest satisfaction. Skilled in menu memorization and safe food handling, my proactive approach and positive demeanor have consistently elevated dining standards and operational efficiency.

Overview

6
6
years of professional experience

Work History

Server

Hillstone
Winter Park, FL
06.2023 - Current
  • Displayed enthusiasm and knowledge about therestaurant's menu and products.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Attended to guest's needs in a timely manner, ensuring satisfaction throughout their dining experience.

Shift Leader

Jeremiahs Italian Ice
Orlando, FL
06.2019 - 06.2023
  • Analyzed key performance indicators to identify effective strategies.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Sales Associate

Agaci Store
Orlando, FL
11.2018 - 06.2019
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Associate of Arts - General Studies

Seminole State College of Florida
Sanford, FL
05-2024

Bachelor of Arts - Communications

University of Central Florida
Orlando, FL

Skills

  • Team member support
  • Daily specials memorization
  • Positive and professional
  • Team collaboration
  • Safe food handling
  • Menu memorization
  • Cleanliness standards
  • Exceptional customer service
  • Wine service
  • Table setting knowledge

Languages

Spanish
Professional

Timeline

Server

Hillstone
06.2023 - Current

Shift Leader

Jeremiahs Italian Ice
06.2019 - 06.2023

Sales Associate

Agaci Store
11.2018 - 06.2019

Associate of Arts - General Studies

Seminole State College of Florida

Bachelor of Arts - Communications

University of Central Florida

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Camila Teran