Driven and highly skilled with customer service. Poised and professional with total commitment to customer satisfaction. Always willing to learn new skills in the work place.
Overview
6
6
years of professional experience
Work History
Tax Clerk
Bibb County Tax Commissioners
2022.05 - Current
Increased client satisfaction with responses to inquiries regarding their property and solid waste tax status and payments.
Entered title and vehicle information into database.
Handled cash and credit card payments accurately.
Received and processed paperwork for titles, new license plates, and renewals.
Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
Front Desk Agent
Hampton Inn & Suites By Hilton
2019.12 - 2022.03
Used internal software to process reservations, check-ins and check-outs. Answered multiple phone calls and helped guests with any questions.
Assistant
LVC Security And Surveillance
2018.08 - 2019.07
Produced accurate office files, answered phone calls and sent invoices to customers.
Education
Associate of Science - Medical Specialties
Independence University
Salt Lake City, UT
05.2019
High School Diploma -
Rutland High School
Macon, GA
05.2017
Skills
Great with customer service
Able to speak spanish and english fluently
Registration Processing
Time management
Continuous Learning Attitude
Accomplishments
Received high score ratings from guest surveys due to professionalism, exceptional service, and quick response times.
Languages
Spanish
Native or Bilingual
Timeline
Tax Clerk
Bibb County Tax Commissioners
2022.05 - Current
Front Desk Agent
Hampton Inn & Suites By Hilton
2019.12 - 2022.03
Assistant
LVC Security And Surveillance
2018.08 - 2019.07
Associate of Science - Medical Specialties
Independence University
High School Diploma -
Rutland High School
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