Camilah Gonzalez-Ramirez
The Ackerly at Reeds Crossing
Beaverton,OR
1
Language
1
Certification
3
years of professional experience
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at The Ackerly at Reeds Crossing. Proven ability to enhance guest engagement and streamline operations, utilizing cash handling expertise and effective communication to elevate dining experiences. Bilingual and adaptable, thriving in fast-paced environments.
Work History
Server
10 Months- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu explanations, effectively communicating specials and dietary options to patrons.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance for diners.
- Processed payments accurately using point-of-sale systems, ensuring efficient transaction handling.
- Adapted quickly to changing priorities during peak service hours, demonstrating flexibility under pressure.
Trainer
2 Years 10 Months- Developed and delivered training programs for new team members, enhancing onboarding experience.
- Facilitated hands-on training sessions to improve staff proficiency in food safety standards.
- Assisted in creating training materials, ensuring alignment with company policies and procedures.
- Monitored trainee progress, providing constructive feedback to support skill development.
- Implemented best practices for customer service, elevating overall guest satisfaction levels.
- Mentored junior trainers, fostering a collaborative learning environment within the team.
Education
Certification - Dental Assistant
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Memory retention
Service prioritization
Bilingual
Certification
Cpr certified
Languages
Spanish
Native or Bilingual
Timeline
Server
The Ackerly at Reeds Crossing
12.2025 - CurrentRead More
Trainer
Dairy Queen Grill & Chill
06.2023 - 04.2026Read More
Concorde Career College
Certification from Dental Assistant
Read More