Dedicated Medical Assistant with a passion for patient care. Skilled professional with clinical procedures, experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Committed to delivering top-notch healthcare services and fostering a positive work environment
Hi, I’m
Camilla Green
Hope Mills,North Carolina
Summary
Overview
10
years of professional experience
Work History
Cape Fear Valley Medical Hospital
Patient Financial Services Representative
03.2022 - Current
Job overview
- Improved patient satisfaction by providing timely and accurate financial information.
- Streamlined billing processes for increased efficiency and accuracy in payment collections.
- Enhanced revenue recovery with diligent follow-up on outstanding accounts and insurance claims.
- Reduced errors in billing, conducting thorough audits of patient accounts and identifying discrepancies.
- Assisted patients in understanding their financial responsibilities, guiding them through available payment options and resources.
- Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
- Educated patients about their benefits eligibility, helping them make informed decisions regarding their healthcare services.
- Provided guidance to registration staff regarding accurate collection of demographic information from patients upon admission.
Cary Dermatology Center
Medical Assistant/Lead Medical Record Technician
01.2018 - 07.2020
Job overview
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
McRavin McKnight Law PLLC
Legal Office Assistant
03.2015 - 12.2017
Job overview
- Enhanced client satisfaction by efficiently managing and organizing legal documents for easy access.
- Streamlined office procedures for increased productivity with effective time management strategies.
- Improved communication between attorneys and clients through meticulous scheduling and coordination of meetings, conferences, and appointments.
- Maintained strict confidentiality while handling sensitive information, protecting both clients and the firm.
- Organized office files using a digital filing system that improved efficiency in retrieving key information during cases or hearings.
- Coordinated travel arrangements for attorneys to attend out-of-town depositions or client meetings without any complications or delays.
- Increased accuracy of billing records with timely data entry of billable hours into the firm''s accounting software.
- Liaised with courthouse personnel to obtain crucial information regarding upcoming hearings or trials.
- Managed attorney calendars proactively, ensuring all deadlines were met without fail.
Foot And Ankle Of North Carolina/South Point Podia
Office Manager
05.2014 - 05.2015
Job overview
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Maintained computer and physical filing systems.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Sherrill's University of Barbering And CosmetologyRaleigh, NC
Licensed Cosmetologist from Cosmetology Education
09.2016
University Overview
Fayetteville Technical Community CollegeFayetteville, NC
Certified Medical Assistant from Medical Assisting
06.2010
University Overview
Skills
- Project Management
- Financial Counseling
- Customer Service
- Claims Processing
- Payment Collection
- HIPAA Compliance
- Data Entry Proficiency
- Insurance Verification
- Empathy and Compassion
- Patient Registration
Quote
"The desire to reach for the stars is Ambitious. The desire to reach hearts is Wise"
Timeline
Patient Financial Services Representative
Cape Fear Valley Medical Hospital
03.2022 - Current
Medical Assistant/Lead Medical Record Technician
Cary Dermatology Center
01.2018 - 07.2020
Legal Office Assistant
McRavin McKnight Law PLLC
03.2015 - 12.2017
Office Manager
Foot And Ankle Of North Carolina/South Point Podia
05.2014 - 05.2015
Sherrill's University of Barbering And Cosmetology
Licensed Cosmetologist from Cosmetology Education
Fayetteville Technical Community College
Certified Medical Assistant from Medical Assisting