Performance-driven Administrative Professional with extensive experience supporting C-Suite executives through seamless office operations, financial management, and personnel supervision. A solutions-oriented leader recognized for high-level discretion and the ability to optimize business workflows. Proven track record in implementing rigorous compliance standards and documenting efficient SOPs to drive organizational success.
Overview
29
29
years of professional experience
Work History
Project Analyst
Booz Allen Hamilton
Remote
11.2019 - Current
Assist in defining project scope, objectives, and deliverables.
Develop project plans, timelines, and schedules.
Collaborate with project managers to set realistic deadlines and milestones.
Collect and analyze project-related data to track progress.
Generate reports and dashboards to monitor project performance.
Use data insights to make recommendations for project improvements.
Identify potential risks that could impact the project.
Develop strategies to minimize risks and their effects.
Monitor risk factors throughout the project lifecycle.
Maintain clear and consistent communication with stakeholders.
Document project requirements, meeting notes, and key updates.
Ensure project teams have access to necessary information.
Ensure that deliverables meet quality standards.
Identify inefficiencies in project processes and suggest improvements.
Implement best practices for project execution.
Executive Administrative Coordinator
Booz Allen Hamilton
Remote
07.2019 - 11.2019
Coordinate daily calendar for senior managers, ensuring seamless scheduling and prioritization of meetings, deadlines, and operational needs.
Serve as a primary point of contact between executives, employees, and clients, facilitating clear communication and timely issue resolution.
Prepare regular reports and maintain internal databases, ensuring accuracy and accessibility of organizational information.
Arrange travel and meeting logistics, including itineraries, accommodations, and on-site coordination.
Respond promptly to manage inquiries, providing solutions and support to maintain workflow efficiency.
Facilitate internal communication by distributing information, scheduling presentations, and supporting cross-departmental coordination.
Manage daily workflow by assigning tasks to administrative staff, monitoring progress, and ensuring deadlines were consistently met with high-quality results.
Senior Executive Assistant to the President/CEO (C-Level)
Providence Hospital
04.2017 - 06.2019
Provide high-level administrative and team leadership support to C-suite executives, including the President & CEO, two Chiefs, and five Directors.
Foster an open, collaborative team culture by setting clear goals, delegating tasks, establishing deadlines, monitoring performance metrics, and addressing training needs, feedback, and conflict resolution.
Execute a wide range of administrative responsibilities for the President & CEO, including complex calendar management, internal and external meeting coordination, reviewing deliverables, preparing confidential correspondence, completing expense reports, and arranging detailed travel itineraries and agendas.
Research, prioritize, and follow up on issues and concerns directed to the President, including sensitive or confidential matters, and determine appropriate actions, referrals, or responses.
Serve as a communication bridge between the President's office and internal departments, maintaining credibility, trust, and strong working relationships with senior leadership.
Build and strengthen relationships critical to organizational success and manage special projects for the President, including initiatives with cross-departmental organizational impact.
Act as liaison for the Board of Directors, recording meeting notes and managing assigned administrative tasks to support board operations.
Sr. Executive Assistant to Sr. Vice President and General Manager (C-Level)
CareFirst BlueCross BlueShield
Washington, DC
04.2010 - 04.2017
Manage the Senior Vice President's calendar and ensure full preparation for meetings and events by collecting, analyzing, and synthesizing data into high-quality presentations and reports.
Followed up with staff to secure deliverables and maintain workflow continuity.
Serve as a key communication bridge between the Senior Vice President's office and internal departments, fostering trust, credibility, and alignment with senior leadership.
Monitor delegated tasks and ensure timely completion of projects.
Maintain professionalism and composure in a fast-paced, high-demand environment while upholding organizational culture and standards.
Support the development and maintenance of corporate communication structures to enhance internal information flow and consistency.
Collaborate across departments to gather and analyze data, identifying opportunities to streamline processes and improve operational efficiency and profitability.
Assist with annual organizational audits, contributing by selecting audit processes and supporting the review of high-level audit findings.
Screen calls and visitors, resolving complex inquiries and managing sensitive or confidential issues with discretion.
Coordinate travel, meeting logistics, and expense reporting for the Senior Vice President.
Research, prioritize, and follow up on issues directed to the President, determining appropriate actions, referrals, or responses.
Administrative Assistant to Vice President of Construction
K. Hovnanian Homes
Landover, MD
10.2005 - 01.2010
Serve as the primary point of contact for trade partners, troubleshooting job start issues and resolving inquiries related to home production to keep projects on schedule.
Support the Community Construction Manager with day-to-day operational needs and coordination across active job sites.
Scan, upload, and maintain standard package documentation on the company website to ensure accurate and accessible project records.
Manage CLS schedules and processes settlement changes, maintaining up-to-date information for internal teams and external partners.
Monitor and track permit status for pre-starts and starts, ensuring all required approvals were secured prior to construction.
Complete closeout budgets setup, contributing to accurate financial planning and project readiness.
Legislative & Advocacy Support Specialist
American Medical Association
Washington, DC
04.1997 - 08.2004
Coordinate the preparation, distribution, and filing of lobbying reports and activity disclosures for registered lobbyists, ensuring accuracy and compliance with reporting requirements.
Support lobbyists by securing congressional bills and reports, arranging binders and standards for hearings and markups, and preparing detailed computerized expense reports.
Maintain precise and up-to-date travel schedules for division lobbyists.
Assist the Director in managing the division budget by tracking and analyzing staff expenses, identifying variances, and standardizing the expense reporting process to improve consistency and efficiency.
Maintain comprehensive alphabetical and chronological filing systems for departmental materials, including testimony statements, releases, congressional records, and congressional correspondence.
Review and analyze division budget activity to ensure appropriate spending and initiate corrective actions when necessary.
Provide high-level administrative and secretarial support to the Director, including drafting, editing, and enhancing correspondence, memoranda, and reports.
Education
High School -
Watkins Mill High School
Gaithersburg, MD
01-1991
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West Virginia State University
Morgantown, WV
01-1993
Skills
Microsoft Office Suites, SharePoint, Kronos, Concur Expense, Adobe Acrobat Pro, BoardEffect, PeopleSoft, MS Project, Google Workspace, Jira, SmarSheet, MS Project, Power BI
Timeline
Project Analyst
Booz Allen Hamilton
11.2019 - Current
Executive Administrative Coordinator
Booz Allen Hamilton
07.2019 - 11.2019
Senior Executive Assistant to the President/CEO (C-Level)
Providence Hospital
04.2017 - 06.2019
Sr. Executive Assistant to Sr. Vice President and General Manager (C-Level)
CareFirst BlueCross BlueShield
04.2010 - 04.2017
Administrative Assistant to Vice President of Construction