Camille Murray
Lancaster,USA
Summary
Hardworking individual, gifted at reviewing team tasks to assure quality. Engaging employee trainer who is successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Cashier
Raising Cane’s
11.2023 - Current
- Greeted customers entering the restaurant and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained high levels of food safety compliance.
- Prepared meals adhering to safety protocols.
Shift Leader
Journeyz Kidz
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities
- Ensured that every customer received excellent customer service
- Worked in a fast paced environment where I made multiple trips to the stock room to grab different shoes and sizes for my customers
- Completed cash and credit card transactions accurately using POS software
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Verified cash register totals before and after each shift.
- Organized and restocked store displays
Assistant Manager/Sales Associate
Rock Bottom Boutique
12.2020 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Set aggressive targets for employees to drive company success and strengthen motivation
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Education
Associate's degree - Psychology
Antelope Valley College
LancasterHigh school diploma -
Quartz Hill High School
Lancaster, CA06.2022
Skills
- Large Bill Drops
- Shift Scheduling
- Policy and Procedure Enforcement
- Task Monitoring
- Assigning Work
- Verbal and Written Communication
- Team Leadership
- Issue Resolution
- Cash Handling
- Food handling
Certification
Food handlers
Timeline
Food and Beverage Cashier
Raising Cane’s
11.2023 - Current
Shift Leader
Journeyz Kidz
01.2023 - Current
Assistant Manager/Sales Associate
Rock Bottom Boutique
12.2020 - 12.2022
High school diploma -
Quartz Hill High School
Associate's degree - Psychology
Antelope Valley College
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