Camille Navarette
Roswell,NM
Summary
I am looking to use my exceptional administrative knowledge and customer service skills in a new role. I am a highly organized professional who is comfortable working in a fast-paced professional environment requiring attention to detail. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
Work History
Assistant Director of Administration/CMA
Spine & Orthopedic Ctr of NM
Roswell, NM
11.2017 - 04.2024
- Managed a team of 30+ employees, overseeing daily operations and assigning tasks
- Supported work-life balance to improve staff morale.
- Provided outstanding customer service to patients both in-person and over the phone.
- Facilitated scheduling of meetings, coordination of luncheons, and booking accommodations for providers.
- Handled incoming and outgoing mail, email and faxes.
- Received and audited invoices to maintain accuracy and compliance, facilitating timely payment of departmental bills.
- Maintained appropriate supply levels for multiple departments through effective inventory management
- Processed billing claims, collected co-pays, and resolved payment issues.
- Managed appointment scheduling for patients referred to the clinic, ensuring insurance verification
- Assisted with minor surgical procedures under physician supervision.
- Assisted with patient preparation, conducted vital sign assessments, and maintained detailed health records
- Trained new medical assistants in clinic protocols and procedures.
- Ensured accurate record-keeping by inputting patient data into the Athena EMR system.
Behavioral Technician (Behavioral Tech)
Centria Healthcare - Autism
Roswell, NM
03.2016 - 11.2017
- Obtained National Certification as a Registered Behavior Tech (RBT)
- Provided in-home Applied Behavior Analysis (ABA) therapy
- Instructed family members on how to implement behavior plans at home environment.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Provided regular updates on client's progress to parents and caregivers
- Assisted with building life and social skills useful for everyday activities and interactions.
- Supervised weekly by a Board-Certified Behavior Analyst (BCBA) and contributed to ongoing growth.
Daycare Teacher
Tadploes Daycare
Roswell, NM
07.2015 - 03.2016
- Ensured the well-being and growth of 18 one-year-old children in an educational setting.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Employed diverse materials to enhance children's learning experiences through hands-on activities and imaginative play
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Maintained accurate records of children's daily routines, including activities, behaviors, meals and naps.
- Maintained CPR and all New Mexico regulated certifications.
Education
Associate's Degree - Medical Assisting
Eastern New Mexico University - Roswell
Roswell, NM05-2017
Skills
- Excellent customer service and communication skills
- Ability to multitask effectively
- 60 WPM
- Staff Management
- Strategic Planning
- Schedule Management
- MS Office
- Organizational Skills
- Problem-solving abilities
- Travel Coordination
- Dedicated Team Player
- Clerical Support
Licenses Certificates
- Notary of Republic, State of New Mexico, 07/2023
- Registered Behavioral Tech, BACB, 06/2018
References
- Megan Ziegenfuss, CMA, Spine & Ortho, 575-637-0379
- Alexis Gonzales, Secretary, Chaves County Door, 575-425-9786
- Velia Trujillo, Student, 575-430-2319
Timeline
Assistant Director of Administration/CMA
Spine & Orthopedic Ctr of NM
11.2017 - 04.2024
Behavioral Technician (Behavioral Tech)
Centria Healthcare - Autism
03.2016 - 11.2017
Daycare Teacher
Tadploes Daycare
07.2015 - 03.2016
Associate's Degree - Medical Assisting
Eastern New Mexico University - Roswell