Camille Rael
Queen Creek,AZ
Summary
Seasoned retail leader skilled in team coaching and operational management. Committed to delivering exceptional customer experiences and optimizing inventory processes to achieve business objectives.
Overview
7
7
years of professional experience
Work History
Store Manager
The Children's Place
03.2010 - 06.2013
- Coached sales associates in product specifications, sales incentives, and selling techniques, increasing customer satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Area Sales Manager
Dillard's
11.2009 - 03.2010
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached sales associates in product specifications, sales incentives, and selling techniques.
- Facilitated high volumes of cash, credit, and gift card transactions.
- Resolved problems with customers to maintain relationships and increase return customer base.
Retail Sales Manager
Dillard's
10.2007 - 11.2009
- Managed day-to-day staffing and handled scheduling for employees.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Facilitated high volumes of cash, credit, and gift card transactions.
- Coached sales associates in product specifications, sales incentives, and selling techniques.
Customer Service Representative
Deluxe Checks
06.2006 - 10.2007
- Promptly responded to inquiries and requests from customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Logan High School
Logan, UT05.1997
No Degree -
Utah State University
Logan, UTSkills
- Promotional planning
- Team leadership and coaching
- Product merchandising
- Hourly shift management
- Retail inventory management
Timeline
Store Manager
The Children's Place
03.2010 - 06.2013
Area Sales Manager
Dillard's
11.2009 - 03.2010
Retail Sales Manager
Dillard's
10.2007 - 11.2009
Customer Service Representative
Deluxe Checks
06.2006 - 10.2007
High School Diploma -
Logan High School
No Degree -
Utah State University