Camille Snyder
Martinsburg
Summary
Dynamic Team Lead with a proven track record at Tractor Supply Co, excelling in operations management and customer focus. Expert in coaching and mentoring, I implemented process improvements that enhanced efficiency and reduced costs. Committed to conflict resolution, I fostered a culture of client satisfaction and loyalty within my teams.
Overview
3
3
years of professional experience
Work History
Team Lead
Tractor Supply Co
Martinsburg Wv
01.2025 - Current
- Led team in daily operations to ensure optimal workflow and customer satisfaction.
- Trained new employees on company policies, safety protocols, and operational procedures.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
- Implemented process improvements to enhance efficiency and reduce operational costs.
Customer Service Manager
Equestly
Martinsbueg
08.2023 - 08.2024
- Led customer service team to enhance client satisfaction through effective training and support.
- Collaborated with cross-functional teams to optimize workflow efficiency and enhance overall service delivery.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Followed through with client requests to resolve problems.
Education
Associate of Science -
Blue Ridge Community College
Martinsburg Wv High School Diploma -
Musselman Highschool
Inwood, WV05.2033
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Operations management
Timeline
Team Lead
Tractor Supply Co
01.2025 - Current
Customer Service Manager
Equestly
08.2023 - 08.2024
Associate of Science -
Blue Ridge Community College
High School Diploma -
Musselman Highschool