Camille Ugalde
Fullerton,CA
Summary
Dynamic and results-driven professional with exceptional customer service skills honed at True Food Kitchen. Proven ability in food sales and promotion, effectively upselling to enhance dining experiences. Strong communicator and team collaborator, dedicated to creating memorable customer interactions and ensuring smooth service flow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
True Food Kitchen
Walnut Creek, California
11.2023 - 08.2025
- Provided excellent customer service to enhance dining experiences.
- Took orders accurately and efficiently from customers.
- Assisted with setting up dining areas for events and peak hours.
- Collaborated with team members to ensure smooth service flow.
- Greeted customers, answered questions, and recommended specials to increase profits.
To-Go Specialist
True Food Kitchen
Walnut Creek, California
03.2023 - 11.2023
- Prepared to-go orders with attention to presentation and accuracy.
- Managed food packaging to ensure freshness and quality standards.
- Operated POS system for order entry and payment processing seamlessly.
Hostess
True Food Kitchen
Walnut Creek, California
02.2023 - 11.2023
- Managed reservation systems to ensure efficient table assignments.
- Communicated wait times clearly to guests, enhancing their experience.
- Supported staff with various tasks during busy shifts to enhance service efficiency.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Education
Associate of Arts - Business Administration
Diablo Valley College
Pleasant Hill, CA08-2025
Business Administration
California State University, Fullerton
Fullerton, CASkills
- Time management
- Communication skills
- Food sales and promotion
- Liquor, wine, and food service
- Food and beverage pairings
- Exceptional customer service
- Effective customer upselling
- Team collaboration
Certification
- Food Handler Certification
Languages
Bisaya
Native/ Bilingual
Timeline
Server
True Food Kitchen
11.2023 - 08.2025
To-Go Specialist
True Food Kitchen
03.2023 - 11.2023
Hostess
True Food Kitchen
02.2023 - 11.2023
Associate of Arts - Business Administration
Diablo Valley College
Business Administration
California State University, Fullerton
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