CAMILLE AMBER TYLER
Stanton,TX
Summary
Customer-oriented sales representative committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention.
Overview
15
15
years of professional experience
Work History
Gourmet Cheese Monger
Pavilions Grocery Store
11.2009 - 05.2011
- Boosted store reputation for quality products by consistently maintaining diverse and high-quality cheese selection.
- Decorating, merchandising, showcase displays.
- Public address system announcements throughout store.
- Cheese sample demonstrations.
- Party planning and made charcuterie boards for sale.
- Enhanced customer satisfaction by providing personalized cheese recommendations and pairing suggestions.
- Organized in-store tastings and events to engage customers with unique experiences and promote product discovery.
Customer Service Representative
Coldwater Creek Catalog
10.1996 - 06.1997
- Helped customers with selections on merchandise, color, patters, sizing, dimensions and took payments via credit card.
- Accounts payable and receivable.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Managed high call volume, ensuring timely response and effective resolution to all 50-70 customer concerns.
- Developed comprehensive knowledge of product offerings to better assist customers with informed recommendations.
Education
Manicurist
American Beauty College
Bellflower, CAAssociate of Arts - Arbitration/negotiations
Cerritos College
Cerritos, CASkills
- Customer Service
- Cleaning and organization
- Problem-Solving
- Reliability and punctuality
- Cash Handling
- Customer Satisfaction Focus
- Dependable and honest
- Attention to Detail
- Multitasking and Prioritizing
- Teamwork and Collaboration
- Time Management
Timeline
Gourmet Cheese Monger
Pavilions Grocery Store
11.2009 - 05.2011
Customer Service Representative
Coldwater Creek Catalog
10.1996 - 06.1997
Manicurist
American Beauty College
Associate of Arts - Arbitration/negotiations
Cerritos College
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