Camilo Acero
Carol Stream,IL
Overview
4
4
years of professional experience
Work History
Costumer Service
Tovala
Carol Stream, IL
01.2022 - 08.2024
- Processed orders and tracked shipments to ensure accurate delivery of merchandise.
- Assisted customers in navigating the website, placing orders, and completing payments.
- Developed strategies to increase customer satisfaction levels and loyalty.
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
Warehouse Worker
Six flags
Vallejo, CA
01.2021 - 01.2022
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Skills
- Social Media
- CRM Software
- Complaint Handling
- Account Management
- Customer Needs Assessment
- Customer Relationship Management
Timeline
Costumer Service
Tovala
01.2022 - 08.2024
Warehouse Worker
Six flags
01.2021 - 01.2022