Rose Gellner

Key Responsibilities:

• Engage with customers to understand their needs and provide tailored solutions.
• Assist with product inquiries, returns, and exchanges, ensuring a seamless shopping experience.
• Handle customer complaints with empathy and professionalism, aiming for resolution and customer satisfaction.
• Maintain a thorough knowledge of Athleta products, promotions, and company values to provide accurate information.
• Collaborate with team members to achieve store goals and enhance customer experiences.
• Support online order fulfillment processes and provide updates to customers as needed.

Qualifications:

• Communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.