Camilo Bedoya
Sarasota
Summary
Dynamic Parts Advisor with extensive experience at Morgan Auto Group, excelling in parts cataloging and improving customer satisfaction. Proven track record in managing inventory and streamlining order processes, fostering team collaboration, and enhancing operational efficiency. Skilled in warranty administration and adept at building supplier relationships for optimal pricing.
Professional with strong background in automotive parts management, ensuring efficient inventory control and exceptional customer service. Skilled in identifying and sourcing components, providing technical support, and collaborating with team members to achieve collective goals. Known for reliability, adaptability, and results-driven approach in fast-paced environment. Highly knowledgeable in automotive systems, parts catalogs, and vendor relations, ready to contribute effectively.
Overview
12
12
years of professional experience
Work History
Parts Advisor
Morgan Auto Group
01.2020 - Current
- Provided expert advice on parts selection to enhance customer satisfaction and retention.
- Managed inventory levels, ensuring timely replenishment of stock and minimizing downtime.
- Streamlined order processing procedures, improving efficiency in parts delivery and fulfillment.
- Trained new staff on parts identification systems and customer service protocols for optimal performance.
- Collaborated with service department to accurately source and supply necessary components for repairs.
- Developed relationships with suppliers to negotiate better pricing and terms for high-demand parts.
Parts Advisor
Wilde Automotive Group
01.2017 - 01.2020
- Managed parts inventory using dealership management systems to ensure accurate stock levels.
- Provided exceptional customer service by addressing inquiries and assisting with parts selection.
- Coordinated with service departments to streamline parts ordering and delivery processes.
- Trained new team members on inventory management practices and customer interaction protocols.
Delivery Driver
Wilde Automotive Group
01.2015 - 01.2016
- Operated delivery vehicles efficiently to ensure timely arrival at customer locations.
- Managed routing logistics to optimize delivery schedules and minimize delays.
- Conducted vehicle inspections and maintenance checks to ensure safety compliance.
- Communicated effectively with customers regarding delivery status and issues.
- Maintained accurate records of deliveries, mileage, and fuel usage for reporting purposes.
Car Wash Detailer
Wilde Automotive Group
01.2014 - 01.2015
- Operated high-pressure wash systems to clean vehicles efficiently.
- Conducted thorough inspections to identify and address detailing needs.
- Applied wax and polish using specialized tools for superior shine.
- Maintained cleanliness and organization of detailing workspace and equipment.
Education
High School Diploma -
San Rafael Medellin
Medellin ColombiaSkills
- Parts cataloging
- Warehouse operations
- Shipping procedures
- Warranty administration
- Technical aptitude
- Automotive industry
- Returns handling
- Ordering parts
- Improving customer satisfaction
- Team collaboration
- Invoice processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Parts Advisor
Morgan Auto Group
01.2020 - Current
Parts Advisor
Wilde Automotive Group
01.2017 - 01.2020
Delivery Driver
Wilde Automotive Group
01.2015 - 01.2016
Car Wash Detailer
Wilde Automotive Group
01.2014 - 01.2015
High School Diploma -
San Rafael Medellin