Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cammie Kwan

Tempe

Summary

Experienced medical administrative professional prepared to excel in this role. Proven track record in managing front office operations, scheduling, and patient interaction. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in electronic health records, appointment setting, and customer service. Friendly and organized, able to maintain calm and efficient environment.

Overview

3
3
years of professional experience

Work History

Event Coordinator

Galvanize Inc
Phoenix, AZ
11.2019 - 05.2020
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Respond to needs of event organizers and guests.
  • Knowledge of general mission, core offerings, and programs.

Artist's Assistant

Pet Project Company
Phoenix, AZ
01.2017 - 05.2020
  • Manage orders, payments, website, artist’s schedule, printing, shipping, budgeting.
  • Liaison between pet owners and Artist.

Customer Service Representative

Mountain Park Health Center
09.2017 - 06.2018
  • Schedule appointments, verify insurance, confirm co-payment, set up new patient profiles
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls and in person contact efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Supported office staff and operational requirements with administrative tasks.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Basic office duties and cashiering functions.

Education

Associate of Arts -

Maricopa Community Colleges
Mesa, AZ
08.2010

Associates of General Studies -

Maricopa Community Colleges
Mesa, AZ
08.2010

Skills

  • Exceptional customer service
  • Leadership skills
  • Computer proficient
  • Organization and Time Management
  • Detail-Oriented
  • Administrative Tasks

Timeline

Event Coordinator

Galvanize Inc
11.2019 - 05.2020

Customer Service Representative

Mountain Park Health Center
09.2017 - 06.2018

Artist's Assistant

Pet Project Company
01.2017 - 05.2020

Associate of Arts -

Maricopa Community Colleges

Associates of General Studies -

Maricopa Community Colleges
Cammie Kwan