Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Hostess, Server
Yard House
03.2022 - Current
Met goals for fast table turnaround and low customer wait times by controlling guest flow
Trained and mentored new employees in policies and procedures.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Deli Team Member
Walmart
02.2021 - 02.2022
Managed product maintenance and rotation to avoid damages and spoilage.
Removed outdated and damaged products from shelves and storage areas.
Weighed, prepared and packaged deli meats, side dishes and sandwiches following
established recipes and standards
Used POS system to process payment transactions.
Cashier
Polo Ralph Lauren
12.2017 - 01.2021
Balanced cash drawer at beginning and end of each shift.
Kept clean, organized and well-stocked checkout areas.
Trained new retail team members in customer service and company policies.
Covered multiple store areas by cross-training in different roles.
Education
Bachelor of Science (B.S - Biological Sciences (Biomedical
Arizona State University
Tempe, AZ
12.2023
Skills
Guest relations
Hospitality and accommodation
Upselling
Table preparation
Staff training
Strong communication
Forward-thinking training leader with solid background developing and enhancing
Programs Meets employer and employee needs with targeted approaches Stays on
Top of the industry demands by monitoring trends and consulting with employers
Timeline
Hostess, Server
Yard House
03.2022 - Current
Deli Team Member
Walmart
02.2021 - 02.2022
Cashier
Polo Ralph Lauren
12.2017 - 01.2021
Bachelor of Science (B.S - Biological Sciences (Biomedical