Proven to excel in high-pressure environments, I leveraged my effective communication and empathy skills at HEB Grocery Store to significantly enhance customer satisfaction. Expert in complaint handling and adept at up-selling, my tenure at Smoothie King showcased my ability to efficiently manage operations, driving tangible results in customer service excellence. Possessing excellent communication skills and positive attitude, combines deep understanding of customer needs with proficiency in active listening and problem-solving. Familiar with conflict resolution and CRM software, dedicated to enhancing customer satisfaction and loyalty. Ready to make significant contributions by creating meaningful customer interactions and fostering long-term relationships.
Run and operate a full smoothie king location with only one other co worker at most times and also be on my toes during the day to face any problem that the location faced during the day.