Detail-oriented, with a strong background in customer service and patient management. Proven ability to enhance customer satisfaction through effective strategies and communication.
Overview
2
2
years of professional experience
Work History
Patient Manager
Ribley Family Chiropractic
Woodstock, GA
11.2023 - Current
Managed daily operations, and ensured smooth patient flow.
Assisted in patient inquiries and resolved concerns effectively.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Dog Bather
Furrever Fluffy
Kennesaw, Georgia
04.2023 - 09.2023
Bathed and groomed dogs of various breeds following specific care routines.
Maintained cleanliness of bathing area and grooming tools to ensure hygiene standards.
Assisted pet owners with scheduling appointments and providing service information.
Monitored dogs for any skin issues or abnormalities during bathing sessions.
Trained new staff on bathing techniques and proper dog handling practices.
Ensured comfort and safety of pets during the grooming process through gentle handling.